Cron Daemon Error Reports

[DWMTS1]

I updated the plesk updater last night and since then I have been receiving loads of error report. I have posted a few below but I need to get it resolved asap.

Any pointers?

I have tried whats suggested in KB, here: http://kb.parallels.com/en/7023
-> CronSummary = No
-> Restart Dr Web Daemon (/etc/init.d/drwebd restart)

But no success. Anyone?

------------------------------------------------------------------------------
Dr.Web (R) update details:
Update server: http://update.msk5.drweb.com/unix/500
Update has begun at Tue Feb 12 01:30:01 2013
Update has finished at Tue Feb 12 01:30:03 2013

Following files has been updated:
/var/drweb/bases/drwtoday.vdb
/var/drweb/bases/dwntoday.vdb
/var/drweb/bases/dwrtoday.vdb
/var/drweb/updates/timestamp

ERROR: Dr.Web (R) Updater: cannot send HUP signal to daemon (pid=1980, error=No such process) !
Dr.Web (R) update details:
Update server: http://update.msk5.drweb.com/unix/500
Update has begun at Tue Feb 12 01:30:01 2013
Update has finished at Tue Feb 12 01:30:03 2013

Following files has been updated:
/var/drweb/bases/drwtoday.vdb
/var/drweb/bases/dwntoday.vdb
/var/drweb/bases/dwrtoday.vdb
/var/drweb/updates/timestamp

See Dr.Web (R) Updater log file for details.
------------------------------------------------------------------------------


Dr.Web (R) update details:
Update server: http://update.msk.drweb.com/unix/500
Update has begun at Tue Feb 12 04:00:02 2013
Update has finished at Tue Feb 12 04:00:09 2013

Following files has been updated:
/var/drweb/bases/drwtoday.vdb
/var/drweb/bases/dwntoday.vdb
/var/drweb/bases/dwrtoday.vdb
/var/drweb/updates/timestamp

ERROR: Dr.Web (R) Updater: cannot send HUP signal to daemon (pid=1980, error=No such process) !
Dr.Web (R) update details:
Update server: http://update.msk.drweb.com/unix/500
Update has begun at Tue Feb 12 04:00:02 2013
Update has finished at Tue Feb 12 04:00:09 2013


------------------------------------------------------------------------------
ERROR: Dr.Web (R) Updater: Unable to connect to update.fr1.drweb.com: Connection timed out !

------------------------------------------------------------------------------

 

[DWMTS1]

Anyone able to help?

 

[JasperV]

I was asking a simular question at DrWeb support. This is their answer:

Dear Jasper,

sorry for having you wait so long. After consulting one of my colleagues, it turned out that we made a change to our update servers.
The change affects users of the Plesk-specific variants of Dr.Web products (like you) by denying them updates.

Some details about the change:
* Installed Dr.Web updater scripts have to authenticate themself with the MD5 hash of their Dr.Web license key, which the update server validates against our license DB.
* The Plesk-specific variants of Dr.Web products have a special plesk.key and no regular drweb32.key. Thus, your updater can't present a proper MD5 hash and gets denied.

Anyway, as it's about a Plesk-specific variant, I am obligated to request you to forward this issue to Parallel's Plesk support.

Kind regards,

Karl Schmitz
Sales Engineer
Doctor Web Deutschland GmbH

I am still looking for an answer on this forum

 

[DWMTS1]

I was asking a simular question at DrWeb support.

I am still looking for an answer on this forum

Thanks. Surely there must be a solution?