Debian 7.6 : URL was not found on the server

[igraf]

Hi

a few days was the debian release 7.6 to release.
after the update (debian 7.6) appears in plesk following error message

Plesk Updater
Unable to obtain the latest version of Parallels Installer: The required version '3.16.3' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Debian_7.6_x86_64.md5sum: The requested URL returned error: 404

The URL is not found!
http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Debian_7.6_x86_64.md5sum

OS
Debian 7.6
Plesk 11.5.30 Update #47

best regards

 

[SoftCreatR]

I can confirm this.

 

[IgorG]

As far as I know only Debian 7.2 is supported officially since MU#20 - http://download1.parallels.com/Ples...5-linux-updates-release-notes.html#11530u20-p

 

[igraf]

@IgorG
and now?
plesk debian supports 7 ... why not 7.6?

best regards

 

[IgorG]

As you can see here http://autoinstall.plesk.com/Parallels_Installer/ is only for Debian 7.5 mentioned file, but not for Debian 7.6 because it is not supported yet.

 

[igraf]

@IgorG
in which period is supported debian 7.6?

 

[IgorG]

Sorry, I haven't any ETA.

 

[VRZero]

Hi,

Just change the Debian version in the file /etc/debian_version from 7.6 to 7.5
After update or upgrade to Plesk 12.0.18 change it back to 7.6

OS Debian 7.6
Plesk Version 12.0.18 Update #8, zuletzt aktualisiert: Juli 15, 2014 09:14 AM

Kind regards,

VRZero

 

[BenoîtF]

Hi,

Just change the Debian version in the file /etc/debian_version from 7.6 to 7.5
After update or upgrade to Plesk 12.0.18 change it back to 7.6



Kind regards,

VRZero

Thanks ! This helped me a lot !

 

[VolkanL]

I have the same problem and the below solution did not worked.
I have changed the version to 7.5 and entered the plesk, when I want to Install Plesk 12.0.8 , It says the same error;

Unable to obtain the latest version of Parallels Installer: The required version '3.16.3' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Debian_7.6_x86_64.md5sum: The requested URL returned error: 404

Hi,

Just change the Debian version in the file /etc/debian_version from 7.6 to 7.5
After update or upgrade to Plesk 12.0.18 change it back to 7.6



Kind regards,

VRZero

 

[IgorG]

Use latest version of autoinstaller - http://autoinstall.plesk.com/plesk-installer

 

[VolkanL]

Could you please share step by step info about How to use AutoInstaller in this situation. I don't want to broke the panel app. and I don't want to uninstall & install the software..

Use latest version of autoinstaller - http://autoinstall.plesk.com/plesk-installer

 

[IgorG]

I don't want to broke the panel app. and I don't want to uninstall & install the software..

What do you want to do? You can use --help option for this autoinstaller and choose needed options for you. Or just run and follow menu.

 

[StefaanT]

I had the same problem. Changing /etc/debian_version to 7.5 only did not work.

This sequence did work:
- Change /etc/debian_version to 7.5
- Reboot
- Do a normal Plesk "Updates and Upgrades"
- Upgrade to the latest Plesk12
- Change /etc/debian_version back to 7.6
- Reboot (just to be sure)
- Check if "Updates and Upgrades" now still works.

 

[IgorG]

According to developers this problem should be fixed now. Please check it.