default locale does not exist or undefined plesk after upgrade to 10.4.4

[styxxx]

Hello,

I can't get into the web manager and get this : "default locale does not exist or undefined plesk" error message

I did check into the DB

mysql> select * from locales;
+-------+--------+
| id | active |
+-------+--------+
| de-DE | false |
| en-US | true |
| es-ES | false |
| fr-FR | false |
| it-IT | false |
| ja-JP | false |
| nl-NL | false |
| pl-PL | false |
| pt-BR | false |
| ru-RU | false |
| zh-CN | false |
| zh-TW | false |
+-------+--------+
12 rows in set (0.00 sec)

mysql> select * from misc where param like "%locale%";
+--------------+-------+
| param | val |
+--------------+-------+
| admin_locale | en-US |
| def_locale | en-US |
+--------------+-------+
2 rows in set (0.00 sec)

It seems correct

Any help ?

Thanks, Guy

 

[IgorG]

http://kb.parallels.com/en/112315

 

[styxxx]

I did try....

[root@hs005 bin]# ./server_pref --set-default -locale en-US
SUCCESS: Server preferences are successfully updated
[root@hs005 bin]# ./admin -u -locale en-US
SUCCESS: Administrator's preferences are successfully updated


But still get :

ERROR: PleskFatalException
Unable to create Session object: Unable to set up default locale: default locale does not exist or undefined.

0: common_func.php3:150
psaerror(string 'Unable to create Session object: Unable to set up default locale: default locale does not exist or undefined.')
1: auth.php3:171

 

[IgorG]

Did you try to reinstall package psa-locale-base-en-US ?

 

[styxxx]

I did,
downloaded and installed using a rpm --force

 

[IgorG]

I did,
downloaded and installed using a rpm --force

Did it help finally?

 

[styxxx]

not at first tru, then I reinstalled the language + the base and it works now

 

[jbcampos]

Sorry to resurrect an older post but does anyone know how to go about fixing this on a windows panel? I had a panel 11 install going and today it started throwing that error. I was told by another admin that it started doing this without an upgrade but an upgrade was done to try to fix it. Looked through the logs, not sure how we would go about reinstalling the locales.

 

[jbcampos]

Well never mind... alt tabbed back to my browser after posting this and I got logged right back in... odd. I'll keep an eye on it I guess.