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Problem with Horde Install

H

HubertusB

New Pleskian
Hello,

after a update to Plesk 9.22, 9.23 - Horde doesnt work - Error 404 by starting webmail.xxxxxx

i try do uninstall with:

# rpm -e psa-atmail psa-horde psa-imp psa-mnemo psa-turba psa-kronolith psa-ingo psa-passwd psa-mimp

then i install with serverel ways, also:

/usr/local/psa/admin/sbin/autoinstaller --select-release-current --install-component horde

this is my failure report:

Parallels Products Installer 3.5.0 (build at 2009-08-17 16:55 svn rev. 0) started at (timezone CET) Wed Dec 5 21:09:11 2012
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_9_2_3 [email protected] --install-component=horde

Try to find rcfile...
Autoinstaller rcfile not found.
Opsys detected as: os_vendor=SuSE os_name=Linux version=11.1 arch=x86_64 environment=~empty
Final opsys (with overriding) is: os_vendor=SuSE os_name=Linux version=11.1 arch=x86_64 environment=~empty
Checking hostname is sucessfull.
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 10%..23%..34%..40%..51%..64%..75%..80%..91%..100% done.
Downloading the file ppsmbe.inf3: 39%..70%..100% done.
Downloading the file sitebuilder.inf3: 48%..100% done.
Downloading the file sso.inf3: 51%..100% done.
Downloading the file setemplates.inf3: 94%..100% done.
Downloading the file pp-sitebuilder.inf3: 19%..50%..75%..80%..96%..100% done.
Downloading the file billing.inf3: 17%..30%..71%..80%..100% done.
repository: Get brief packages info for all sources
Checking for installed packages...
Downloading the file PSA_9.2.3/plesk-9.2.3-suse11.1-x86_64.inf3: 14%..25%..31%..40%..53%..61%..72%..85%..92%..100% done.
Downloading the file PSA_9.2.3/plesk-patches-9.2.3-suse11.1-x86_64.inf3: 100% done.
repository: Get brief packages info for all sources
Detecting installed product components.
Component plesk/base: mode upgrade, installed=1274179318, available=1260424188
Checking if key update required for component plesk/base
Config allows upgrade from version 9.0 without key update
Currently installed component version is 9.2.3-suse11.1.build92091009.18
No keyupdate need for this component
Component plesk/psa-autoinstaller: mode up2date, installed=1250503184, available=1250503184
Component plesk/php5: mode up2date, installed=1274179321, available=1274179321
Component plesk/postgresql: mode up2date, installed=1253201568, available=1253201568
Component plesk/vault: mode up2date, installed=1255088483, available=1255088483
Component plesk/ppwse: mode up2date, installed=1255088458, available=1255088458
Component plesk/api: mode up2date, installed=1255088409, available=1255088409
Component plesk/pmm-ded: mode up2date, installed=1255088376, available=1255088376
Component plesk/sb-publish: mode up2date, installed=1235439998, available=1235439998
Component plesk/sbm: mode up2date, installed=1220864885, available=1220864885
Component plesk/cf-support: mode up2date, installed=1255088472, available=1255088472
Component plesk/miva: mode install, installed=0, available=1255088475
Component plesk/billing: mode install, installed=0, available=1245902780
Component plesk/mod-bw: mode up2date, installed=1235440375, available=1235440375
Component plesk/asp: mode up2date, installed=1235443277, available=1235443277
Component plesk/java: mode up2date, installed=1255088416, available=1255088416
Component plesk/mod_python: mode up2date, installed=1228312445, available=1228312445
Component plesk/ruby: mode up2date, installed=1255088473, available=1255088473
Component plesk/qmail: mode install, installed=0, available=1260424285
Component plesk/postfix: mode up2date, installed=1262137415, available=1260424276
Component plesk/psa-firewall: mode up2date, installed=1255088414, available=1255088414
Component plesk/psa-vpn: mode up2date, installed=1255088443, available=1255088443
Component plesk/psa-fileserver: mode install, installed=0, available=1255088407
Component plesk/sshterm: mode up2date, installed=1228112978, available=1228112978
Component plesk/watchdog: mode up2date, installed=1255088462, available=1255088462
Component plesk/cs-gs: mode install, installed=0, available=1255088412
Component plesk/battlefield: mode install, installed=0, available=1255088453
Component plesk/bf2: mode install, installed=0, available=1255088471
Component plesk/mailman: mode upgrade, installed=1255088469, available=1257469612
Component plesk/kav: mode up2date, installed=1255088479, available=1255088479
Component plesk/drweb: mode up2date, installed=1255088394, available=1255088394
Component plesk/spamassassin: mode up2date, installed=1255088419, available=1255088419
Component plesk/backup-ded: mode up2date, installed=1255088465, available=1255088465
Component plesk/atis: mode up2date, installed=1218704490, available=1218704490
Component plesk/de-DE-locale: mode upgrade, installed=1247208745, available=1248679980
Component plesk/ja-JP-locale: mode install, installed=0, available=1248680161
Component plesk/es-ES-locale: mode install, installed=0, available=1248680040
Component plesk/ru-RU-locale: mode install, installed=0, available=1248680193
Component plesk/fr-FR-locale: mode install, installed=0, available=1248680083
Component plesk/it-IT-locale: mode install, installed=0, available=1248680124
Component plesk/zh-CN-locale: mode install, installed=0, available=1248680220
Component plesk/zh-TW-locale: mode install, installed=0, available=1248680246
Component plesk/nl-NL-locale: mode install, installed=0, available=1248680271
Component plesk/horde: mode install, installed=0, available=1260424259
Component plesk/atmail: mode install, installed=0, available=1260424196
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources
Retrieving information about the installed packages...
read cache file
Downloading the file PSA_9.2.3/dist-rpm-SuSE-11.1-x86_64/build-9.2.3-suse11.1-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.2.3/update-rpm-SuSE-11.1-x86_64/update-9.2.3-suse11.1-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_9.2.3/thirdparty-rpm-SuSE-11.1-x86_64/thirdparty-9.2.3-suse11.1-x86_64.hdr.gz: 13%..20%..31%..41%..52%..63%..70%..81%..91%..100% done.
Determining the packages that need to be installed.
skip package 'psa-horde-3.1.7-suse11.1.build92091210.11.noarch' from component horde - there is same or newer version of this package is installed (in system psa-horde-3.1.7-suse11.1.build92091210.11.noarch)
Warning: unresolved requires 'psa = 9.2.2' from psa-appvault-updates-9.2.2-suse11.1.build92090714.19.noarch
Check package set before installation
Downloading the file PSA_9.2.3/dist-rpm-SuSE-11.1-x86_64/opt/horde/psa-imp-4.1.6-suse11.1.build92091210.11.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.2.3/dist-rpm-SuSE-11.1-x86_64/opt/horde/psa-ingo-1.1.5-suse11.1.build92091210.11.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.2.3/dist-rpm-SuSE-11.1-x86_64/opt/horde/psa-kronolith-2.1.8-suse11.1.build92091210.11.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.2.3/dist-rpm-SuSE-11.1-x86_64/opt/horde/psa-mimp-1.0.2-suse11.1.build92091210.11.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.2.3/dist-rpm-SuSE-11.1-x86_64/opt/horde/psa-mnemo-2.1.2-suse11.1.build92091210.11.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.2.3/dist-rpm-SuSE-11.1-x86_64/opt/horde/psa-passwd-3.0.1-suse11.1.build92091210.11.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_9.2.3/dist-rpm-SuSE-11.1-x86_64/opt/horde/psa-turba-2.1.7-suse11.1.build92091210.11.noarch.rpm: skipped because of md5 checksum match.
Starting installation of packages
Warning: unresolved requires 'psa = 9.2.2' from psa-appvault-updates-9.2.2-suse11.1.build92090714.19.noarch
Installing the package psa-imp-4.1.6-suse11.1.build92091210.11.noarch
error: Failed dependencies:
psa-horde is needed by psa-imp-4.1.6-suse11.1.build92091210.11.noarch
ERROR: Unable to install the requested packages because either there is
not enough free disk space left, or there are package dependency problems.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please, contact product technical support.


---

What can i do , that Horde does run???
 
skip package 'psa-horde-3.1.7-suse11.1.build92091210.11.noarch' from component horde - there is same or newer version of this package is installed (in system psa-horde-3.1.7-suse11.1.build92091210.11.noarch)
Click to expand...

Seems you still have psa-horde package installed on your server.
 
Answer

may be there is a installation, but it doesnt work.

when i call webmail.xxx.de in the Internet Explorer there was only a "Error 404 - not found"

In the Plesk Panel there was no choice for any Webmail Client - see attachment

Any solution?
 

Attachments

  • Plesk Panel.jpg
    Plesk Panel.jpg
    100 KB · Views: 12
What sort of output command:

# /usr/local/psa/admin/sbin/webmailmng --list

Try to reinstall horde with

# /usr/local/psa/admin/sbin/webmailmng --remove --name=horde

# /usr/local/psa/admin/sbin/webmailmng --install --name=horde

--help option for details.
 
Does not work!

Both commands have the same result:

Unable to get options for horde webmail

I think there is missing a part of suse-Linux - see further installation protokoll:

Warning: unresolved requires 'psa = 9.2.2' from psa-appvault-updates-9.2.2-suse11.1.build92090714.19.noarch

What can i Do?
 
Looks like not all packages are removed completely. Try to remove them all with

# rpm -e psa-horde psa-imp psa-mnemo psa-turba psa-kronolith psa-passwd psa-ingo psa-mimp

and install Horde back in Autoinstaller.
 
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