Disabling firewall for a certain Network Adapter

[chase.hansen]

When disabling the firewall for a certain network adapter from within Plesk I get the following error.

winfwmng failed: Value does not fall within the expected range.
---------------------- Debug Info -------------------------------
0: C:\Program Files (x86)\Parallels\Plesk\admin\plib\common_func.php3:151
psaerror(string 'winfwmng failed: Value does not fall within the expected range.')
1: C:\Program Files (x86)\Parallels\Plesk\admin\plib\firewallmng.php:35
firewallmng->_call(string '<command><set><opmode/><mode value="disable"/><interface guid="{B459F5E2-E248-4094-9668-191FDBA87441}"/></set></command>')
2: C:\Program Files (x86)\Parallels\Plesk\admin\plib\firewallmng.php:137
firewallmng->interface_disable(string '{B459F5E2-E248-4094-9668-191FDBA87441}')
3: C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\server\firewall_interface.php:47

 

[chase.hansen]

So looks like this error maybe is related to running windows 2008? Anyone that works in support want to chime in? Seems like you guys have selective thread answering.

 

[andrey@]

Please ask support, it's a Plesk bug. Support knows how to fix it.

 

[hansenc]

I'm hoping support would step in here with a solution, I can't just open a standard ticket with plesk because we rent our license from the datacenter our servers are located in. they are uesless when it comes to actually opening tickets with support.

 

[sergius]

When disabling the firewall for a certain network adapter from within Plesk I get the following error.

winfwmng failed: Value does not fall within the expected range.
---------------------- Debug Info -------------------------------
0: C:\Program Files (x86)\Parallels\Plesk\admin\plib\common_func.php3:151
psaerror(string 'winfwmng failed: Value does not fall within the expected range.')
1: C:\Program Files (x86)\Parallels\Plesk\admin\plib\firewallmng.php:35
firewallmng->_call(string '<command><set><opmode/><mode value="disable"/><interface guid="{B459F5E2-E248-4094-9668-191FDBA87441}"/></set></command>')
2: C:\Program Files (x86)\Parallels\Plesk\admin\plib\firewallmng.php:137
firewallmng->interface_disable(string '{B459F5E2-E248-4094-9668-191FDBA87441}')
3: C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\server\firewall_interface.php:47

Hello Chase,

Thank you for the report.

Yep, the issue is related to Windows 2008 x64.
You should dowload updated modules from ftp://download1.parallels.com/Plesk/Autoupdate/Windows/8.4.0/135406/ and copy them to %plesk_bin%2008 or wait Plesk 8.4.1 where the issue is fixed.