Domain hosting Settings: PHP support - does not work

[Michael Wa.]

Hi there,

I've got the problem that I'm not able to change the PHP support (run as CGI application) zu FastCGI.
The dropdown only shows PHP support (run as CGI application)

(I migrated from Plesk 10 to 11)
On some other Domains in Plesk it's possible to switch to FastCGI or to Apache Module.

Any ideas how I can switch from CGI to FastCGI ??
I can change it in the "Service Plan" settings however this does not work for the mentioned domains either.

thanks!

 

[IgorG]

Are you sure that you have corresponding permissions in subscription?

 

[Michael Wa.]

hmmm I'll check this. thanks.

Which permission setting does affect the php mode?

Even if I select the "Unlimited" service plan, I can not chnage from CGI.

 

[Michael Wa.]

sorry I checked all permission options & unlimited and it still does not work.
Any other ideas?

 

[abdi]

Make sure once you changed the corresponding service plan, you clicked sync. ALSO ensure the subscription in question is not locked to deny the sync changes.

 

[Michael Wa.]

everything is synced/green.

Could the file permissions (file owner rights...) affect these setting?

 

[EugeneKazakov]

Maybe it is caused by Site Isolation Settings?

 

[Michael Wa.]

My default settings are as follows.

;; The section describes allowed hosting options
[hosting]
;php = any
;php_handler_type = fastcgi
;python = off
;perl = off
;fastcgi = any
;miva = off
;ssi = any
;ssl = on
;shell = /usr/local/psa/bin/chrootsh
;asp = any
;php_safe_mode = on
;coldfusion = off

Do you think commenting IN the fastcgi lines may help?

 

[abdi]

PHP Version

Please find attached the option where you change the version of php. Its under service plans -> customization. You could do the same with the subscription it self.

Please let me know if that answers your question or not ...

 

[Michael Wa.]

Hi Abdi,

yes that's where I try t change the settings. However my drop down only allows me to select "CGI application" instead of "fast CGI"

 

[EugeneKazakov]

Drop down in service plan does not check capabilities of server - all handlers are displayed here.
Drop down in subscription checks what is realy available.

Looks like you have not installed components required by fastCGI mode.
Check it manually:
/usr/local/psa/admin/bin/packagemng -l | grep psa-mod-fcgid-configurator
apachectl -M | grep fcgi

Possibly you should install it in Autoinstaller > Plesk hosting features > Apache mod_fcgid module
Or only enable in Plesk > Tools & Settings > Apache Modules

 

[Michael Wa.]

sorry. has been a good point. however fcgi module is active...

psa-mod-fcgid-configurator:2.0.0-cos6.build110120606.19

 

[itmnetcom]

Plesk 11 and Nginx

Drop down in service plan does not check capabilities of server - all handlers are displayed here.
Drop down in subscription checks what is realy available.

Looks like you have not installed components required by fastCGI mode.
Check it manually:
/usr/local/psa/admin/bin/packagemng -l | grep psa-mod-fcgid-configurator
apachectl -M | grep fcgi

Possibly you should install it in Autoinstaller > Plesk hosting features > Apache mod_fcgid module
Or only enable in Plesk > Tools & Settings > Apache Modules

I disabled NGINX because i was getting Gateway 400 errors, and now it has removed the PHP Support dropdown, no longer shows or runs. So all my sites are down.

I have searched everywhere and could not found how to enable PHP Support. PHP -v shows it installed..

Any ideas?