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Domain randomly suspended

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by JakeCoe, Mar 20, 2012.

  1. JakeCoe

    JakeCoe Guest

    0
     
    Hi,

    We have a customer that keeps getting suspended but there is no information as to why. I've checked their subscription they are within their quotas and they have an unlimited domain period.

    The only odd thing is that there is a red question mark next to the domain. does anyone know what that means and where i can find information as to why a domain is suspended?
     
  2. KamilR

    KamilR Basic Pleskian

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    Jun 24, 2009
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    Do you make backups with domain suspension enabled? It was the problem in my case.
     
  3. JakeCoe

    JakeCoe Guest

    0
     
    Hi Kamil,

    Where can i find the option?
     
  4. KamilR

    KamilR Basic Pleskian

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    Joined:
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    Backup manager.
     
  5. JakeCoe

    JakeCoe Guest

    0
     
    No Backups or domains using this feature.
     
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