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digiweb
Guest
Dear Folks,
How do you do?! I'm posting this message because I am having a misterious problem with a web domain account at my Plesk 8.2 for Windows.
When a customer tries to create a additional "ftp account", thru the Plesk Painel, after typing the name of the ftp acount, and the root folder to it... when the plesk starts processing the request, all the httpdocs content (and some times all other folders like statistics, anon_ftp and so on), just disappears.
This occurs just with this only domain, of this customer. All my other web domains are just fine.
After backing this site up, I have tested and created a "ftp account" myself at this domain account, thru the plesk painel, and it worked fine.
Maybe Plesk permissions for this account are not 100% ok....
So I do no if my customer is doing something wrong. Does anybody have a clue of what could be done?
Thanks so much.
How do you do?! I'm posting this message because I am having a misterious problem with a web domain account at my Plesk 8.2 for Windows.
When a customer tries to create a additional "ftp account", thru the Plesk Painel, after typing the name of the ftp acount, and the root folder to it... when the plesk starts processing the request, all the httpdocs content (and some times all other folders like statistics, anon_ftp and so on), just disappears.
This occurs just with this only domain, of this customer. All my other web domains are just fine.
After backing this site up, I have tested and created a "ftp account" myself at this domain account, thru the plesk painel, and it worked fine.
Maybe Plesk permissions for this account are not 100% ok....
So I do no if my customer is doing something wrong. Does anybody have a clue of what could be done?
Thanks so much.