• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Download large backup

bestAdmin

Basic Pleskian
Hi, I have backup my domain with Backup Manager and it created 47 GB of backup. If I try to download I recive error 504. How can I download this backup?
 
Last edited:
I would recommend you use a tool such as WinSCP or even FileZilla and download the backup files through SFTP / SSH on SSH port. The location of the backup files is /var/lib/psa/dumps/
 
Well, I found the file but I do not have permission to download it. I need to login with root user but if I use the password that I user in SSH doesn't work on FTP client such as FileZilla.
 
Ok but I don't have permission to download becouse I am logged in with admin user (not root). Normally using SSH I login with admin user and execute "su" command to login with root becouse if I try to login directly with root user doesn't works.
 
Back
Top