Resolved email forwarding , can not enter email address in UI

[pstr]

Hi together,

after upgrading from Onyx to latest Obsidian we are missing the corresponding window to enter an external email address under the tab "domains-> domain name -> e-mail-settings -> forwarding "

Formerly entered forwardings are still available and shown but enter a new forwarding fails.

Sorry for German in screenshots.

Any hints ?

Thanks

 

[pstr]

No one ?

 

[moswak]

have you already updated to 18.0.21 Update 3?

Plesk Obsidian 18.0.21 Update 3:
After update to or installation of Plesk Obsidian on CentOS 7, the mail forwarding, the autoresponder, and other mail-related features now work correctly. (PPP-46272)

 

[pstr]

yes and that doesn't fix it ( Ubuntu here) but the issue is fixed now by Plesk support.

 

[MiguelSS]

Sorry pstr....I have the same issue on Plesk Obsidian Version 18.0.21 #4 (Ubuntu 18.04.3 LTS‬)
Do you fixed?

Thanks in advance!!
M

 

[Katya]

Hello,
Please try using the following article - Cannot add forwarding email address using Internal Mail-Forwarding only extension

 

[pstr]

This command line resolved our problem :


plesk bin extension -u InternalMailForwardingOnly

 

[MiguelSS]

Thanks a lot for your help!
But in my plesk, when I execute the command:
The extension InternalMailForwardingOnly is not installed.

So, the problem must be different! It was working before the update to #3 version! (actual Version 18.0.21 #4 (Ubuntu 18.04.3 LTS‬)

 

[MiguelSS]

Hi,

Finally I found a solution: delete the emails and create it again (with password) and program later the forward destination.

Thanks for your inputs and help!
Cheers!
M.