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email problem is plesk

Discussion in 'Plesk for Windows - 8.x and Older' started by iWeed, Nov 21, 2007.

  1. iWeed

    iWeed Guest

    hello again

    im using plesk 8.2 for windows (trial version). already add an account and domain. now i try email software using Horde. i can send email (which will go to bulk box). but i cannot receive email.

    and can someone tell me is there any manual/documentation for smtp server and for outlook setting configuration. thank you
  2. Bender

    Bender Guest


    You need to check if MX dns record for your domain resolves to the server were Plesk is installed. You can check it with the following command:

    nslookup -q=MX domain.tld
  3. avsokolov

    avsokolov Guest

    > and can someone tell me is there any manual/documentation for smtp server and for outlook setting configuration. thank you

    1. If you use Plesk then it's not recommended to configure the mail server itself. Better use Plesk CP to configure it. Plesk configures the most important mail server settings. Here you can get more info about it:


    2. To configure outlook, please read the following:

  4. iWeed

    iWeed Guest

    tenque for all the replies.

    i already reconfigure the email settings using plesk, but still the same problem, which is can send email and cannot receive email.

    one quick Q. can replace pop3.domain.com/smtp.domain.com with mail.domain.com for both pop3 and smtp?
  5. iWeed

    iWeed Guest

    how to know what is my pop3 and smtp server?
  6. OlegB

    OlegB Guest

    To know smtp server

    nslookup -type=MX domain.com

    for example:

    nslookup -type=MX swsoft.com

    Non-authoritative answer:
    swsoft.com MX preference = 10, mail exchanger = relay.swsoft.net
    swsoft.com MX preference = 50, mail exchanger = relay1.swsoft.com
    swsoft.com MX preference = 90, mail exchanger = relay90.swsoft.com

    swsoft.com nameserver = ns1.swsoft.com
    swsoft.com nameserver = ns2.swsoft.com
    swsoft.com nameserver = ns3.swsoft.com
    relay.swsoft.net internet address =
    relay1.swsoft.com internet address =
    relay90.swsoft.com internet address =
    ns1.swsoft.com internet address =
    ns2.swsoft.com internet address =
    ns3.swsoft.com internet address =

    POP3 server should have an IP of your server