[Error] Backup files repository does not exist

[dynaweb]

(Plesk 7.5.1 on Windows 2003 Web Edition)

From my admin control panel (or domain level access) I enter into the domain of a user, click the BACKUP icon and the page loads with the following error message:

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ERROR Up LevelUp Level

DumpsList::init() failed: Backup files repository does not exist.

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0: C:\Program Files\SWsoft\Plesk\admin\htdocs\domains\backup\dumps_list.php:240 psaerror(string "DumpsList::init() failed: Backup files repository does not exist.")

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Any idea how to fix?

 

[swarm]

In most cases your issue caused by missed folder C:\Program Files\SWsoft\Plesk\admin\htdocs\domains\backup\dum
Also it's quite recommended to keep Plesk up to date so i'm suggesting you to update your Plesk up to 7.5.6 version to prevent possibly issues.

 

[dynaweb]

Thanks for the reply. I looked and the directory C:\Program Files\SWsoft\Plesk\admin\htdocs\domains\backup was there but no \dum. I created the directory \dum and restarted the plesk services, but the error lingers on. Think there is anything else I can try?