Hi,
During the installation of backup manager I have received this e-mail:
Can you help me?
Parallels Products Installer 3.6.0 (built on 2010-04-13 11:15 svn rev. 290858) started at (timezone CET) Fri Jul 23 13:25:00 2010
Command line arguments: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_9_5_2 --notify-email=*******@*******.com --install-component=base --install-component=api --install-component=backup-vz
Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_vendor=CentOS os_name=Linux version=5.5 arch=i686 environment=vz
Final opsys (with overriding) is: os_vendor=CentOS os_name=Linux version=5.5 arch=i686 environment=vz
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 11%..21%..30%..40%..51%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 20%..32%..44%..55%..67%..78%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..22%..35%..48%..61%..74%..87%..99%..100% was finished.
File downloading setemplates.inf3: 19%..44%..69%..94%..100% was finished.
repository: Get brief packages info for all sources
Checking for installed packages...
File downloading PSA_9.5.2/plesk-9.5.2-cos5-i386.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_9.5.2/plesk-patches-9.5.2-cos5-i386.inf3: 41%..94%..100% was finished.
Parallels Containers were detected. Trying to connect to VZAgent...Warning! Failed to connect to VZAgent: open: No such file or directory
repository: Get brief packages info for all sources
Detecting installed product components.
Component plesk/base: mode up2date, installed=1272952336, available=1272952336
Component plesk/base have no older version, so keyupdate not needed
Component plesk/psa-autoinstaller: mode up2date, installed=1271132386, available=1271132386
Component plesk/postgresql: mode up2date, installed=1274830756, available=1274830756
Component plesk/vault: mode install, installed=0, available=1272952327
Component plesk/ppwse: mode install, installed=0, available=1272952308
Component plesk/api: mode up2date, installed=1272952261, available=1272952261
Component plesk/pmm-vz: mode install, installed=0, available=1272952233
Component plesk/sb-publish: mode install, installed=0, available=1179887960
Component plesk/sbm: mode install, installed=0, available=1220864885
Component plesk/cf-support: mode install, installed=0, available=1272952318
Component plesk/miva: mode install, installed=0, available=1272952321
Component plesk/billing: mode install, installed=0, available=1245902780
Component plesk/mod-bw: mode install, installed=0, available=1194490362
Component plesk/asp: mode install, installed=0, available=1223517992
Component plesk/java: mode install, installed=0, available=1272952265
Component plesk/mod_python: mode install, installed=0, available=1168104591
Component plesk/ruby: mode install, installed=0, available=1272952319
Component plesk/php5: mode up2date, installed=1272952337, available=1272952337
Component plesk/qmail: mode up2date, installed=1272952334, available=1272952334
Component plesk/postfix: mode install, installed=0, available=1272952334
Component plesk/psa-firewall: mode install, installed=0, available=1272952265
Component plesk/psa-vpn: mode install, installed=0, available=1272952293
Component plesk/psa-fileserver: mode install, installed=0, available=1272952260
Component plesk/sshterm: mode up2date, installed=1228112978, available=1228112978
Component plesk/watchdog: mode install, installed=0, available=1272952311
Component plesk/cs-gs: mode install, installed=0, available=1272952263
Component plesk/battlefield: mode install, installed=0, available=1272952302
Component plesk/bf2: mode install, installed=0, available=1272952317
Component plesk/mailman: mode up2date, installed=1272952316, available=1272952316
Component plesk/kav: mode install, installed=0, available=1272952324
Component plesk/drweb: mode up2date, installed=1272952247, available=1272952247
Component plesk/spamassassin: mode install, installed=0, available=1272952268
Component plesk/backup-vz: mode install, installed=0, available=1272952315
Component plesk/de-DE-locale: mode install, installed=0, available=1272361765
Component plesk/ja-JP-locale: mode install, installed=0, available=1272361866
Component plesk/es-ES-locale: mode install, installed=0, available=1272361796
Component plesk/ru-RU-locale: mode install, installed=0, available=1272361892
Component plesk/fr-FR-locale: mode install, installed=0, available=1272361827
Component plesk/it-IT-locale: mode up2date, installed=1272361845, available=1272361845
Component plesk/zh-CN-locale: mode install, installed=0, available=1272361917
Component plesk/zh-TW-locale: mode install, installed=0, available=1272361941
Component plesk/nl-NL-locale: mode install, installed=0, available=1272361968
Component plesk/horde: mode install, installed=0, available=1272952300
Component plesk/atmail: mode up2date, installed=1272952243, available=1272952243
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources
Retrieving information about the installed packages...
read cache file
File downloading PSA_9.5.2/dist-rpm-CentOS-5-i386/build-9.5.2-cos5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_9.5.2/update-rpm-CentOS-5-i386/update-9.5.2-cos5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_9.5.2/thirdparty-rpm-CentOS-5-i386/thirdparty-9.5.2-cos5-i386.hdr.gz: 11%..20%..32%..41%..52%..61%..70%..82%..91%..100% was finished.
Determining the packages that need to be installed.
The requested package "psa-backup-manager" could not be installed.
Searching problems for the "psa-backup-manager" package.
No suitable solutions were found for the "db4-utils" dependency.
The "db4-utils-4.3.29-10.el5.i386" package resolves "db4-utils".
Could not add package db4-4.3.29-10.el5_5.2.i386to the list of required packages.Problem occured during searching directly resolved dependencies for 'libdb-4.3.so' of package db4-utils-4.3.29-10.el5.i386 Error: Unable to install the "psa-backup-manager-9.5.2-cos5.build95100504.12.i586" package.
Not all packages were installed.
Please, contact product technical support.
---
Parallels Products Installer.
Thanks in advances..
During the installation of backup manager I have received this e-mail:
Can you help me?
Parallels Products Installer 3.6.0 (built on 2010-04-13 11:15 svn rev. 290858) started at (timezone CET) Fri Jul 23 13:25:00 2010
Command line arguments: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_9_5_2 --notify-email=*******@*******.com --install-component=base --install-component=api --install-component=backup-vz
Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_vendor=CentOS os_name=Linux version=5.5 arch=i686 environment=vz
Final opsys (with overriding) is: os_vendor=CentOS os_name=Linux version=5.5 arch=i686 environment=vz
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 11%..21%..30%..40%..51%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 20%..32%..44%..55%..67%..78%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..22%..35%..48%..61%..74%..87%..99%..100% was finished.
File downloading setemplates.inf3: 19%..44%..69%..94%..100% was finished.
repository: Get brief packages info for all sources
Checking for installed packages...
File downloading PSA_9.5.2/plesk-9.5.2-cos5-i386.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_9.5.2/plesk-patches-9.5.2-cos5-i386.inf3: 41%..94%..100% was finished.
Parallels Containers were detected. Trying to connect to VZAgent...Warning! Failed to connect to VZAgent: open: No such file or directory
repository: Get brief packages info for all sources
Detecting installed product components.
Component plesk/base: mode up2date, installed=1272952336, available=1272952336
Component plesk/base have no older version, so keyupdate not needed
Component plesk/psa-autoinstaller: mode up2date, installed=1271132386, available=1271132386
Component plesk/postgresql: mode up2date, installed=1274830756, available=1274830756
Component plesk/vault: mode install, installed=0, available=1272952327
Component plesk/ppwse: mode install, installed=0, available=1272952308
Component plesk/api: mode up2date, installed=1272952261, available=1272952261
Component plesk/pmm-vz: mode install, installed=0, available=1272952233
Component plesk/sb-publish: mode install, installed=0, available=1179887960
Component plesk/sbm: mode install, installed=0, available=1220864885
Component plesk/cf-support: mode install, installed=0, available=1272952318
Component plesk/miva: mode install, installed=0, available=1272952321
Component plesk/billing: mode install, installed=0, available=1245902780
Component plesk/mod-bw: mode install, installed=0, available=1194490362
Component plesk/asp: mode install, installed=0, available=1223517992
Component plesk/java: mode install, installed=0, available=1272952265
Component plesk/mod_python: mode install, installed=0, available=1168104591
Component plesk/ruby: mode install, installed=0, available=1272952319
Component plesk/php5: mode up2date, installed=1272952337, available=1272952337
Component plesk/qmail: mode up2date, installed=1272952334, available=1272952334
Component plesk/postfix: mode install, installed=0, available=1272952334
Component plesk/psa-firewall: mode install, installed=0, available=1272952265
Component plesk/psa-vpn: mode install, installed=0, available=1272952293
Component plesk/psa-fileserver: mode install, installed=0, available=1272952260
Component plesk/sshterm: mode up2date, installed=1228112978, available=1228112978
Component plesk/watchdog: mode install, installed=0, available=1272952311
Component plesk/cs-gs: mode install, installed=0, available=1272952263
Component plesk/battlefield: mode install, installed=0, available=1272952302
Component plesk/bf2: mode install, installed=0, available=1272952317
Component plesk/mailman: mode up2date, installed=1272952316, available=1272952316
Component plesk/kav: mode install, installed=0, available=1272952324
Component plesk/drweb: mode up2date, installed=1272952247, available=1272952247
Component plesk/spamassassin: mode install, installed=0, available=1272952268
Component plesk/backup-vz: mode install, installed=0, available=1272952315
Component plesk/de-DE-locale: mode install, installed=0, available=1272361765
Component plesk/ja-JP-locale: mode install, installed=0, available=1272361866
Component plesk/es-ES-locale: mode install, installed=0, available=1272361796
Component plesk/ru-RU-locale: mode install, installed=0, available=1272361892
Component plesk/fr-FR-locale: mode install, installed=0, available=1272361827
Component plesk/it-IT-locale: mode up2date, installed=1272361845, available=1272361845
Component plesk/zh-CN-locale: mode install, installed=0, available=1272361917
Component plesk/zh-TW-locale: mode install, installed=0, available=1272361941
Component plesk/nl-NL-locale: mode install, installed=0, available=1272361968
Component plesk/horde: mode install, installed=0, available=1272952300
Component plesk/atmail: mode up2date, installed=1272952243, available=1272952243
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources
Retrieving information about the installed packages...
read cache file
File downloading PSA_9.5.2/dist-rpm-CentOS-5-i386/build-9.5.2-cos5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_9.5.2/update-rpm-CentOS-5-i386/update-9.5.2-cos5-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_9.5.2/thirdparty-rpm-CentOS-5-i386/thirdparty-9.5.2-cos5-i386.hdr.gz: 11%..20%..32%..41%..52%..61%..70%..82%..91%..100% was finished.
Determining the packages that need to be installed.
The requested package "psa-backup-manager" could not be installed.
Searching problems for the "psa-backup-manager" package.
No suitable solutions were found for the "db4-utils" dependency.
The "db4-utils-4.3.29-10.el5.i386" package resolves "db4-utils".
Could not add package db4-4.3.29-10.el5_5.2.i386to the list of required packages.Problem occured during searching directly resolved dependencies for 'libdb-4.3.so' of package db4-utils-4.3.29-10.el5.i386 Error: Unable to install the "psa-backup-manager-9.5.2-cos5.build95100504.12.i586" package.
Not all packages were installed.
Please, contact product technical support.
---
Parallels Products Installer.
Thanks in advances..