Facebook
Twitter
-
If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
CentOS2Alma discussion
Issue Error loading php-info
- Thread starter omexlu
- Start date
I try to open it from the panel and I always get an error message that it cannot be loaded even after few trys.
Which error.log where should I look?
The problem occurs only with a certain subdomain, all others work.
Everything works as it should, except that the php-info in the panel for this subdomain cannot be called.
DNS & everything is correct, everything else is working but the php-info in the panel:
Error: Unable to retrieve information about the PHP configuration.
There is nothing in the mentioned error.log, because the problem is with being somewhere in the panel and also must being another log.
That's the info I was looking for.
Check this: Unable to open phpinfo() in Plesk: phpinfo() has been disabled
I have researched all this and it is not, phpinfo is not disabled.
The settings are the same as for all other domains, only here it cannot be opened.
Outside of the plesk-panel I can also view the php-info.
EDIT: I found this in ''/var/log/plesk-php74-fpm/error.log':
[09-Mar-2020 10:00:29] WARNING: [pool adserver.domain.tld] child 20131 said into stderr: "ERROR: Unable to set php_value 'disabled_functions'"
Maybe there is something wrongly defined here, I'll have to look later.
The settings are the same as for all other domains, only here it cannot be opened.
Outside of the plesk-panel I can also view the php-info.
EDIT: I found this in ''/var/log/plesk-php74-fpm/error.log':
[09-Mar-2020 10:00:29] WARNING: [pool adserver.domain.tld] child 20131 said into stderr: "ERROR: Unable to set php_value 'disabled_functions'"
Maybe there is something wrongly defined here, I'll have to look later.
Last edited:
that was my error has that in the additional statements misspelled, this error message is now already gone, anyway, I can not call the php-info of two subdomains over the panel.
This file does not exist here.
Sorry, I meant /var/www/vhosts/system/<your.subdomain.tld>/etc/php.ini
Here is the content of the php.in the affected subdomain
Code:
; ATTENTION!
;
; DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY,
; SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE FILE IS GENERATED.
[PHP]
SMTP = localhost
allow_url_fopen = On
allow_url_include = Off
auto_append_file =
auto_globals_jit = On
auto_prepend_file =
bcmath.scale = 0
cli_server.color = On
date.timezone = Europe/Berlin
default_charset = "UTF-8"
default_mimetype = "text/html"
default_socket_timeout = 60
disable_classes =
disable_functions = mail
display_errors = Off
display_startup_errors = Off
doc_root =
enable_dl = Off
engine = On
error_reporting = 22519
expose_php = Off
file_uploads = On
ignore_repeated_errors = Off
ignore_repeated_source = Off
implicit_flush = Off
ldap.max_links = -1
log_errors = On
log_errors_max_len = 1024
mail.add_x_header = Off
max_execution_time = 30
max_file_uploads = 50
max_input_time = 60
memory_limit = 256M
mysqli.allow_persistent = On
mysqli.default_host =
mysqli.default_port = 3306
mysqli.default_pw =
mysqli.default_socket =
mysqli.default_user =
mysqli.max_links = -1
mysqli.max_persistent = -1
mysqli.reconnect = Off
mysqlnd.collect_memory_statistics = Off
mysqlnd.collect_statistics = On
odbc.allow_persistent = On
odbc.check_persistent = On
odbc.defaultbinmode = 1
odbc.defaultlrl = 4096
odbc.max_links = -1
odbc.max_persistent = -1
open_basedir = "/var/www/vhosts/domain.tld/:/tmp/"
output_buffering = 4096
pdo_mysql.default_socket =
pgsql.allow_persistent = On
pgsql.auto_reset_persistent = Off
pgsql.ignore_notice = 0
pgsql.log_notice = 0
pgsql.max_links = -1
pgsql.max_persistent = -1
post_max_size = 101M
precision = 14
register_argc_argv = Off
report_memleaks = On
request_order = "GP"
serialize_precision = -1
session.auto_start = 0
session.cache_expire = 180
session.cache_limiter = nocache
session.cookie_domain =
session.cookie_httponly =
session.cookie_lifetime = 0
session.cookie_path = /
session.cookie_samesite =
session.gc_divisor = 1000
session.gc_maxlifetime = 1440
session.gc_probability = 0
session.name = PHPSESSID
session.referer_check =
session.save_handler = files
session.save_path = "/var/lib/php5/sessions"
session.serialize_handler = php
session.sid_bits_per_character = 5
session.sid_length = 26
session.trans_sid_tags = "a=href,area=href,frame=src,form="
session.use_cookies = 1
session.use_only_cookies = 1
session.use_strict_mode = 0
session.use_trans_sid = 0
short_open_tag = Off
smtp_port = 25
soap.wsdl_cache_dir = "/tmp"
soap.wsdl_cache_enabled = 1
soap.wsdl_cache_limit = 5
soap.wsdl_cache_ttl = 86400
tidy.clean_output = Off
unserialize_callback_func =
upload_max_filesize = 100M
user_dir =
variables_order = "GPCS"
zend.assertions = -1
zend.enable_gc = On
zend.exception_ignore_args = On
zlib.output_compression = OffEverything works as it should only that in the panel the phpinfo can not be called, but in the script via browser it works.
No I haven't tried that yet, but a second subdomain is affected and 5.6.x still runs on it.
@IgorG
is such a problem already known, or what could I do?
thanks
Ah, so you only can't open the link "View the phpinfo() page" in Plesk? For the whole time I thought you can't open a PHP script in your browser that contains the phpinfo() function call....
Meh, in that case: Check your /var/log/plesk/panel.log and /var/log/sw-cp-server/error_log files and check if you see any errors reported there.
There used to be a bug in Obsidian that was related to the phpinfo link in Plesk, but that bug has been fixed long time ago: [FIXED BUG] phpinfo() page in Plesk does not open when SEO-safe 301 redirect is enabled: Unable to retrieve information about the PHP configuration
Is you Plesk Obsidian installation up to date?
Have you ever tried plesk repair web?
Meh, in that case: Check your /var/log/plesk/panel.log and /var/log/sw-cp-server/error_log files and check if you see any errors reported there.
There used to be a bug in Obsidian that was related to the phpinfo link in Plesk, but that bug has been fixed long time ago: [FIXED BUG] phpinfo() page in Plesk does not open when SEO-safe 301 redirect is enabled: Unable to retrieve information about the PHP configuration
Is you Plesk Obsidian installation up to date?
Have you ever tried plesk repair web?
No problem
Maybe it's my bad English./var/log/plesk/panel.log
Code:
[2020-03-09 14:26:52.807] ERR [panel] Failed to execute request: The requested URL returned error: 401 Unauthorized
[2020-03-09 14:26:52.807] ERR [panel.ui] Informationen über die PHP-Konfiguration können nicht abgerufen werden./var/log/sw-cp-server/error_log
Code:
emptyYes, all is up-to-date
Not at this, should i do this? And how?
EDIT:
I think I got it:
A website hosted in Plesk is not accessible: 401 Authorization Required
Applicable to: Plesk for Linux Plesk for Windows Symptoms A website is asking for a username and a password. When clicking Cancel, one of the following errors appear in a web-browser: PLESK_IN...
Both subdomains are currently protected by htaccess on the DocumentRoot, so phpinfo cannot be accessed in the Panel.
I have to try later when I am at home.
Ah yes, this is crucial information: You won't be able to load the "view phpinfo" link in Plesk if there is a password protection on your domain/subdomain. That's expected behaviour.
Similar threads
