I have A client account which has sitebuilder support enable.
Suddenly , without doing anything , When I try to enable sitebuilder support for domain account then I get an error msg.
The Error msg which I get is the following:
Warning: Sitebuilder error:
Internal SiteBuilder error occured. Please contact the administrator (Account not found)
I already tried the following actions but still I encounter the issue:
1) try to restart all services which belong to SiteBuilder. by the following procedure:
net stop SBPreviewHost
net stop SBUpdater
net start SBPreviewHost
net start SBUpdater
Also I tried to restart the Application pool of sitebuilder.
2) try to enable the internal log system inside SiteBuilder but I couldn't find any error which can point to the reason of the problem.
3) try to check the limit of the client account inside SiteBuilder by the following procedure:
SiteBuilder>Admin>Users>User name/Plesk Client name>Plan
There is no issue related to Maximum number of regular sites value. So this is not the reason for the problem.
4) checked that MSDE 2000 is running without any issue.
5) checked that licence is OK.
6) checked that licence limits are not exceed
Please Advice.
Suddenly , without doing anything , When I try to enable sitebuilder support for domain account then I get an error msg.
The Error msg which I get is the following:
Warning: Sitebuilder error:
Internal SiteBuilder error occured. Please contact the administrator (Account not found)
I already tried the following actions but still I encounter the issue:
1) try to restart all services which belong to SiteBuilder. by the following procedure:
net stop SBPreviewHost
net stop SBUpdater
net start SBPreviewHost
net start SBUpdater
Also I tried to restart the Application pool of sitebuilder.
2) try to enable the internal log system inside SiteBuilder but I couldn't find any error which can point to the reason of the problem.
3) try to check the limit of the client account inside SiteBuilder by the following procedure:
SiteBuilder>Admin>Users>User name/Plesk Client name>Plan
There is no issue related to Maximum number of regular sites value. So this is not the reason for the problem.
4) checked that MSDE 2000 is running without any issue.
5) checked that licence is OK.
6) checked that licence limits are not exceed
Please Advice.