Question ERROR: The 'apt' utility failed to install the required packages. alt-libcurlss

[DadoO Team]

Server operating system version

Debian 12.7

Plesk version and microupdate number

Plesk Obsidian 18.0.64

Hello
Sine the latest update to plesk (Plesk Obsidian 18.0.64, dernière mise à jour le 21 Sept 2024 09:53) I have a problem to update Php etc...

I have tried two times apt-get update and apt-get -f -install , same thing with plesk installer, I got this error

Reading package lists...
Launching component and product checkers...
Downloading file pool/PSA_18.0.64_15562/examiners/repository_check.sh: 0%
Downloading file pool/PSA_18.0.64_15562/examiners/repository_check.sh: 100% was finished.
Downloading file pool/PSA_18.0.64_15562/examiners/check_broken_timezone.sh: 0%
Downloading file pool/PSA_18.0.64_15562/examiners/check_broken_timezone.sh: 100% was finished.
Downloading file pool/PSA_18.0.64_15562/examiners/disk_space_check.sh: 0%
Downloading file pool/PSA_18.0.64_15562/examiners/disk_space_check.sh: 100% was finished.
Downloading file pool/PSA_18.0.64_15562/examiners/sh_cmd.sh: 0%
Downloading file pool/PSA_18.0.64_15562/examiners/sh_cmd.sh: 100% was finished.
Checking whether the package dependencies are resolved.
Reading package lists...
Building dependency tree...
Reading state information...
E: The package alt-libcurlssl needs to be reinstalled, but I can't find an archive for it.



Installation will not continue

ERROR: The 'apt' utility failed to install the required packages.
Not all packages were installed.
Visit https://support.plesk.com/ to search for a solution.

And toO the Imunify (new version for removing ImunifyAv, doesn't install properly ....

Have you got an idea, solution ? What can I do to solve this problem ?

Many thanks by advance

Best regards David

 

[DadoO Team]

Too bad no one helped
Because it was the fault of the PLESK installer and Imunify, and Sogo
All this has caused a mess
I had to take care of it and remove the latest version of iMunify
Which during this never finished installation, burned a curlssl
Now everything is in order
Really too bad that PLESK which installs and recommends these products (like soon to end of life must be changed ...) did not deign to help on a fault of the installation module



Desapointed

 

[Sebahat.hadzhi]

Hello, David. First and foremost, we are glad to hear you were able to sort out the issue on the server.

Regarding your statement:

Really too bad that PLESK which installs and recommends these products (like soon to end of life must be changed ...) did not deign to help on a fault of the installation module

Although supported on Plesk, Imunify is a third-party module and we do not control the decisions taken towards it. Unfortunately, we cannot predict every possible complication that could arise I am sorry to hear the same caused issues on your server. Even tough we strive to help everyone on the forum to the best to our extent it is not an official support channel and not every case could be addressed properly, especially, cases that will require review of the specific server configuration.