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Issue error webmail roundcube

HyperBeats

New Pleskian
Server operating system version
Ubuntu 22.04.2 LTS (GNU/Linux 5.15.0-76-generic x86_64)
Plesk version and microupdate number
Plesk Obsidian Version 18.0.53
Hello,
Since I reinstalled my plesk server all but rouncude webmail server is giving me the error

Screenshot_1.png

"Oops... something went wrong!
An internal error has occurred. Your request cannot be processed at this time.

For administrators: Please consult the application and/or server error logs for more information."

the roundcube server doesn't generate any error logs i don't understand where the problem is coming from
 
Are you using Plesk Premium Mail extension? If yes, the log would be /var/log/roundcubemail/errors.log
 
I suggest to open a ticket with Plesk support, because then an engineer can check the issue directly on your server.

To sign-in to support please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-
 
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