Error while choosing the template - PHP Warning : json_encode(): Invalid UTF-8

[AlexandreS]

Hello

I'm having a problem while choosing the template in Web Presence Builder for one specific site:

PHP Warning : json_encode(): Invalid UTF-8 sequence in argument
Acompanhamento da pilha:
#0 [internal function]: Base_SyntaxException::handleError(2, 'json_encode(): ...', '/usr/local/psa/...', 146, Array)
#1 /usr/local/psa/admin/externals/Zend/Json.php(146): json_encode(Array)
#2 /usr/local/psa/admin/externals/Zend/View/Helper/Json.php(67): Zend_Json::encode(Array, NULL, Array)
#3 /usr/local/psa/admin/externals/Zend/Controller/Action/Helper/Json.php(72): Zend_View_Helper_Json->json(Array, false)
#4 /usr/local/psa/admin/externals/Zend/Controller/Action/Helper/Json.php(100): Zend_Controller_Action_Helper_Json->encodeJson(Array, false)
#5 /usr/local/sb/include/SB/Controllers/JsonApi.php(421): Zend_Controller_Action_Helper_Json->sendJson(Array)
#6 /usr/local/psa/admin/externals/Zend/Controller/Action.php(521): SB_Controllers_JsonApi->postDispatch()
#7 /usr/local/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('defaultAction')
#8 /usr/local/psa/admin/externals/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(SB_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#9 /usr/local/sb/include/SB/Application/Web.php(260): Zend_Controller_Front->dispatch()
#10 /usr/local/sb/htdocs/index.php(3): SB_Application_Web::run()
#11 {main}

Centos 6.4 x64
Plesk 11.5

What can be wrong?

Thanks,
Alexandre

 

[IgorG]

It looks like that you have locale with incorrect symbols for UTF-8 in some files or some records in database with non-UTF-8 symbols that corrupted json.
Try to find and correct it by yourself or contact Support Team.