Resolved ext-firewall-no_versioning_data.noarc

[MMM]

[2023-08-03 04:32:42.953552] Installation started in background
[2023-08-03 04:32:42.953952]
Getting bootstrapper packages to installation list:
[2023-08-03 04:32:42.953997] skip package 'pp18.0.54-bootstrapper-18.0-v.ubuntu.22.04+p18.0.54.2+t230728.1529.amd64' from component panel - same or newer version of this package is already installed (in system pp18.0.54-bootstrapper-18.0-v.ubuntu.22.04+p18.0.54.2+t230728.1529.amd64)
[2023-08-03 04:32:42.954050] skip package 'sw-engine-cli-5.54-5.54.1-ubuntu.22.04.230707.0531.amd64' from component panel - same or newer version of this package is already installed (in system sw-engine-cli-5.54-5.54.1-ubuntu.22.04.230707.0531.amd64)
[2023-08-03 04:32:42.954074] Following bootstrapper packages will be installed: (empty)
[2023-08-03 04:32:42.954082] ----------------
[2023-08-03 04:32:42.954089] Getting packages to installation list:
[2023-08-03 04:32:42.954111] Following packages will be installed: ext-firewall-no_versioning_data.noarch
[2023-08-03 04:32:42.954121] ----------------
[2023-08-03 04:32:42.954152] Checking whether the package dependencies are resolved.
[2023-08-03 04:32:43.858034] add to install list linux-firmware-20220329.git681281e4-0ubuntu3.16
[2023-08-03 04:32:43.858096] (regen obsoletes cache)
[2023-08-03 04:32:43.858159] Check package set before installation
[2023-08-03 04:32:43.858324] The following packages from not selected components will be installed because they are required by other components' packages you selected for installation:
[2023-08-03 04:32:43.863716] Installing packages
[2023-08-03 04:32:43.865340] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_54', sequence='prep', stage='execute', sequence_order='-2', operation='install', exec_cmd='touch /var/lock/plesk-report-update.flag; :'', m_arch='', exit code: 0, output: ~empty
[2023-08-03 04:32:43.867746] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_54', sequence='prep', stage='execute', sequence_order='-1', operation='install', exec_cmd='touch /tmp/pp-bootstrapper-mode.flag; touch /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', exit code: 0, output: ~empty
[2023-08-03 04:32:43.920445] E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_54', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', exit code: 0, output: ~empty
[2023-08-03 04:32:43.925979] Launching component and product checkers...
[2023-08-03 04:32:43.926039] FileFetcher: get file (~empty)/report-update
[2023-08-03 04:32:43.926094] Downloading file report-update: 0%
[2023-08-03 04:32:44.691808] Downloading file report-update: 100% was finished.
[2023-08-03 04:32:44.692788] FileFetcher: get file (~empty)/pool/PSA_18.0.54_12368/examiners/py_launcher.sh
[2023-08-03 04:32:44.692818] Downloading file pool/PSA_18.0.54_12368/examiners/py_launcher.sh: 0%
[2023-08-03 04:32:44.903484] Downloading file pool/PSA_18.0.54_12368/examiners/py_launcher.sh: 100% was finished.
[2023-08-03 04:32:46.289435] Examination executed ["/root/parallels/pool/PSA_18.0.54_12368/examiners/py_launcher.sh" "/root/parallels/report-update" --op update --rc 1 --start-flag /var/lock/plesk-report-update.flag --to=18.0.54.2 --from=18.0.54] with code 0
Output:
~empty
Error:
~empty
[2023-08-03 04:32:46.290026] Execute command /opt/psa/admin/bin/send-error-report install --version 18.0.54
[2023-08-03 04:32:46.291067] Warning: Failed to detach from parents cgroup, installer might be unexpectedly killed later by the system
[2023-08-03 04:32:46.308385] Error: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Visit https://support.plesk.com/ to search for a solution.

 

[Peter Debik]

Hi @MMM, thank you for posting. It may be obvious to you, but for others it may be equally difficult to guess what the question is and where you are coming from. It seems you are trying to install the Firewall extension. Is that correct and how did you start that installation? E.g. manually or through the GUI Extension Installer?

The relevant error line seems to be

[2023-08-03 04:32:43.920445] E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

If you follow this advice from the apt installer, all unpacked, but not yet configured packages will be configured again. I am not sure, though, if this is what needs to be done. It will be best if you could please first describe what you were trying to do.

 

[MMM]

Hi Peter, thank you for the reply. Correct.. I am installing the Firewall extension. I started that installation through the GUI Extension Installer.

 

[Peter Debik]

There is no known such installation issue with the extension. The error could be probably caused by another installation that was done previously and was not completed. In this case it is advised to run

# dpkg --configure -a

to complete the previous, failed installation. Please watch the output closely, because it will yield additional information on what is being done.

After successfully executing the command, please rerun the installation attempt for the Firewall extension.

Should that fail again, repeat the dpkg fix and then run "# plesk installer --select-release-latest --upgrade-installed-components". If that fails, please contact Plesk ticket support. https://support.plesk.com

 

[MMM]

Thank you, The # dpkg --configure -a command worked for me.