External SMTP Server instead of Postfix

[prateekvarma]

Hello,
Newbie here. I just installed Plesk WebApp edition (v12.0.18 Update #68) for the first time yesterday, and i really like it. I wanted to use an external SMTP server - Mandrill instead of Postfix, so i uninstalled Postfix from the "add remove programs", and enabled the "MSMTP relay only mailserver (SMTP client)" option.

Everything seemed to be in place, and i filled in the right credentials, but it just does not work :|
I don't get it. Is there a bug, or am i doing something silly?
Thanks!

 

[IgorG]

"does not work" is really not enough to help you. Any logs, detail, results of troubleshooting?
Have you read this thread before posting?

[IMPORTANT]: READ THIS FIRST TO FIND QUICK SOLUTION FOR THE EXISTING ISSUE/QUESTION

 

[prateekvarma]

"does not work" is really not enough to help you. Any logs, detail, results of troubleshooting?
Have you read this thread before posting?

[IMPORTANT]: READ THIS FIRST TO FIND QUICK SOLUTION FOR THE EXISTING ISSUE/QUESTION

Putting in very simple words - adding an external SMTP in plesk 12 does not work in the standard procedure that is mentioned in the docs. I don't get any errors, and Mandrill does not show any signs either.
There are some articles on some workarounds. But are you missing the point ? -- The standard way to add and external SMTP does not work, and i think being the 2nd largest Control Panel, you guys might want to fix it.