Failed migration

[dvdalmeria]

Good morning,

I have a problem trying to migrate from plesk 9.5.2 (Windows Server 2003) to plesk 10.4.4 (windows server 2008) using the Plesk Migrator, attached log to see if I can lend a hand:

5144: 2012-09-13 11:07:13,036 DEBUG --> <migration_handler.MigrationGetScoutInfoAction object at 0x02596B70>
5144: 2012-09-13 11:07:13,036 INFO stdin: <migration-task-description owner-guid="153520D4-AB2B-497F-992F-BBE472600CDE"><agent-credentials><host-credentials remoting-type="dotnet-remoting"><login>adminuser</login><password>mypassword</password><hostname>myhostname</hostname></host-credentials></agent-credentials><dst-host-parameters><dst-temporary-directory>C:\temp</dst-temporary-directory></dst-host-parameters></migration-task-description>
5144: 2012-09-13 11:07:13,036 INFO Packet succesfully validated.
5144: 2012-09-13 11:07:13,052 DEBUG <migration_handler.MigrationHandlerActionRunner object at 0x02596770>: doActivity
5144: 2012-09-13 11:07:13,052 INFO Create migration session started
5144: 2012-09-13 11:07:13,052 INFO Create migration session 20120913110713298 finished
5144: 2012-09-13 11:07:13,068 DEBUG add '3664' to session worker processes
5144: 2012-09-13 11:07:13,068 INFO Executing <subprocess[3664] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --deploy-scout --host=myhostname --login=adminuser --password=mypassword --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20120913110713298 --dumps-dir=C:\\temp\\20120913110713298 --system-type=windows'>
5144: 2012-09-13 11:07:13,614 INFO Subprocess raised ExecuteException: Subprocess <subprocess[3664] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --deploy-scout --host=myhostname --login=adminuser --password=mypassword --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20120913110713298 --dumps-dir=C:\\temp\\20120913110713298 --system-type=windows'> was finished with exit code 12
== STDOUT ====================
<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<message severity="error">
<description />
<message severity="error">
<description>Infracción del protocolo del canal Tcp: se esperaba preámbulo.</description>
</message>
</message>
</execution-result>
== STDERR ====================

5144: 2012-09-13 11:07:13,614 ERROR Launchpad could not send scout: Subprocess <subprocess[3664] 'C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration\\migrmng --deploy-scout --host=ip_address --login=adminuser --password=mypassword --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\msessions\\20120913110713298 --dumps-dir=C:\\temp\\20120913110713298 --system-type=windows'> was finished with exit code 12
== STDOUT ====================
<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<message severity="error">
<description />
<message severity="error">
<description>Infracción del protocolo del canal Tcp: se esperaba preámbulo.</description>
</message>
</message>
</execution-result>
== STDERR ====================

5144: 2012-09-13 11:07:13,614 DEBUG <migration_handler.MigrationGetScoutInfoAction object at 0x02596B70>: response
5144: 2012-09-13 11:07:13,614 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>3012</errcode>
<errmsg>Connection to host is not available or migration agent is not running on the source host</errmsg>
</response>


Thank you.

 

[IgorG]

Try to check it http://kb.parallels.com/1432

 

[dvdalmeria]

Hello again, that reference (http://kb.parallels.com/1432) and I've tried and still I still have the problem I mentioned above.

If someone comes up with something else?

Thank you very much.