Failure updating (plesk12)

[femotvaff]

File downloading products.inf3: Error: Connection time-out

from some days plesk updating is no more working.

Details: Doing restart of Parallels Installer...
File downloading products.inf3: Error: Connection time-out, retry...
Error: Got a 421 ftp-server response when 220 was expected, retry...
Error: Got a 421 ftp-server response when 220 was expected, retry...
File downloading versions.inf3: Error: Got a 421 ftp-server response when 220 was expected, retry...
Error: Got a 421 ftp-server response when 220 was expected, retry...
Error: Got a 421 ftp-server response when 220 was expected, retry...

ERROR: Failed to read product information from the file : Can't process products.inf3: Failed to download the package ftp://parallels.bhs.mirrors.ovh.net/parallels/products.inf3:
Got a 421 ftp-server response when 220 was expected

Any suggestion?
I change anything... really

 

[UFHH01]

Hi femotvaff,

Can't process products.inf3: Failed to download the package ftp://parallels.bhs.mirrors.ovh.net/parallels/products.inf3:​

Please contact your service provider OVH in this case, because the error is caused by their mirror.

If you would like to solve the issue without them, then you may use the Plesk autoinstaller over the command line and use the additional string "--add-source". Please read more about it and as well, HOW the additional string is used, by typing "/usr/local/psa/admin/bin/autoinstaller --help".

 

[femotvaff]

ok thank you

 

[IgorG]

BTW, last time I see a lot of complaints for OVH mirror. It looks like mass problem.

 

[femotvaff]

So what do you suggest... to continue without their mirror? or wait for next update....

 

[IgorG]

I suggest you contact OVH