File downloading NGINX_1.5.0/nginx-1.5.0-deb6.0-x86_64.inf3: Error: 504

[ASD_auz]

Hi,

since six days i get mails:

Attention,

The update of Parallels Panel has failed.

You can download Parallels Installer logs at the following link: https://XXX.
Contact your Hosting Provider for support assistance.

This message was sent automatically by Parallels Installer.

the log show me:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: Error: The requested URL returned error: 504, retry...
Error: The requested URL returned error: 504, retry...
10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..28%..39%..49%..59%..70%..80%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..22%..35%..48%..61%..74%..87%..100% was finished.
File downloading sso.inf3: 10%..24%..37%..51%..64%..78%..91%..100% was finished.
File downloading setemplates.inf3: 19%..44%..69%..100% was finished.
File downloading pp-sitebuilder.inf3: 12%..22%..30%..40%..50%..60%..71%..81%..91%..100% was finished.
File downloading billing.inf3: 10%..20%..31%..40%..50%..61%..70%..80%..91%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 14%..32%..49%..67%..85%..100% was finished.
Checking for installed packages...
File downloading PSA_11.5.30/plesk-11.5.30-deb6.0-x86_64.inf3: 12%..20%..30%..40%..50%..61%..71%..81%..92%..100% was finished.
File downloading PSA_11.5.30/plesk-patches-11.5.30-deb6.0-x86_64.inf3: 10%..21%..32%..40%..51%..62%..70%..81%..92%..100% was finished.
File downloading SITEBUILDER_11.5.10/sitebuilder-11.5.10-deball-all.inf3: 100% was finished.
File downloading BILLING_11.5.30/billing-11.5.30-deball-all.inf3: 100% was finished.
File downloading NGINX_1.5.0/nginx-1.5.0-deb6.0-x86_64.inf3: Error: The requested URL returned error: 504, retry...
Error: The requested URL returned error: 504, retry...
Error: The requested URL returned error: 504, retry...

ERROR: Failed to download the package http://autoinstall.plesk.com/NGINX_1.5.0/nginx-1.5.0-deb6.0-x86_64.inf3:
The requested URL returned error: 504
Not all packages were installed.
Please try installing packages again later.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.

whats wrong with nginx-1.5.0-deb6.0-x86_64.inf3 ?

Regards
ASD

 

[IgorG]

504 is Gateway Timeout error message. I think it is temporary error related to some network problem. Try install updates manually with

# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

 

[ASD_auz]

504 is Gateway Timeout error message. I think it is temporary error related to some network problem. Try install updates manually with

# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

Hi,

thanks for your reply. manually running it worked.
strange: "temporary" error for six days..

@mod: thread can be closed, thanks