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Resolved Files With Bad Permission: User and Group is Root
- Thread starter psxeu
- Start date
You'll want to use chown to correct the group and owner. For everything in the httpdocs folder, The owner should be the customer's username, and the group should be psacln.
Another way to correct the issue would be to just run the Plesk repair utility on the domain;
# plesk repair fs domain.com
Another way to correct the issue would be to just run the Plesk repair utility on the domain;
# plesk repair fs domain.com
Émerson Felinto
Regular Pleskian
How did you upload / download this app? Was it via plesk, ftp, wget ... file manager?
Please give us feedback if you have made any progress on your issue.
Please give us feedback if you have made any progress on your issue.
psxeu
Basic Pleskian
This command did not solve the problem. I will have to look into the chown command
psxeu
Basic Pleskian
Émerson Felinto
Regular Pleskian
Are you logged in using some "master" user with access to all your files (root maybe?) Or through the user of your account? Please provide us with more information about the problem so I can help you so that your problem does not happen again 
As for solving your problem, it's very simple, come on.
1. Access the directory where your files are located.
As you can see in the print the correct permissions would be user: "performance_feli" and group: "psacln".
3. Use the following command to change the permissions.
To change this is very easy, just run the following command:
PS: "-R on command means recursively applying permissions"
PS2: Unfortunately for the information you gave in the post I do not know how the structure of your files is, however just follow the logic of my comment that you should be able to apply the correct permissions! ;-)
As for solving your problem, it's very simple, come on.
1. Access the directory where your files are located.
2. Run the command "ls -la" to verify the correct permissions.
As you can see in the print the correct permissions would be user: "performance_feli" and group: "psacln".
3. Use the following command to change the permissions.
To change this is very easy, just run the following command:
PS: "-R on command means recursively applying permissions"
PS2: Unfortunately for the information you gave in the post I do not know how the structure of your files is, however just follow the logic of my comment that you should be able to apply the correct permissions! ;-)
psxeu
Basic Pleskian
Thanks for your detailed explanation. The files now have the right permission.
I must admit that I'm new to Linux and the Plesk Interface. It is a private VPS. I have created a customer account for the domain (belonging to myself) - but in the Plesk Interface I'm accessing it through the admin account. The files is uploaded by FTP belonging to the account (not admin) - and a install.php script for SuiteCRM is run form the website.
I must admit that I'm new to Linux and the Plesk Interface. It is a private VPS. I have created a customer account for the domain (belonging to myself) - but in the Plesk Interface I'm accessing it through the admin account. The files is uploaded by FTP belonging to the account (not admin) - and a install.php script for SuiteCRM is run form the website.
Émerson Felinto
Regular Pleskian
Glad you could solve your problem
Please feel free to show a little gratitude by voting for "best response," given that I have solved your problem.
It is no problem to access the client account using your Plesk administrator interface, since this is not a gambiarra or something, Plesk itself offers this option.
Taking into consideration your comment I do not see anything much in the way you did it. Maybe you failed to pass some information ... have you done any steps using Shell?
Was it necessary to unzip the file? Did you unzip the file manager from Plesk or via Shell? (Using the unzip command, or similar)
Please feel free to show a little gratitude by voting for "best response," given that I have solved your problem.
It is no problem to access the client account using your Plesk administrator interface, since this is not a gambiarra or something, Plesk itself offers this option.
Taking into consideration your comment I do not see anything much in the way you did it. Maybe you failed to pass some information ... have you done any steps using Shell?
Was it necessary to unzip the file? Did you unzip the file manager from Plesk or via Shell? (Using the unzip command, or similar)
Émerson Felinto
Regular Pleskian
Try sending a file via Filezilla and check using the command "ls -la" if this file belongs to the user "root".
Émerson Felinto
Regular Pleskian
Worth checking, is not it?
Émerson Felinto
Regular Pleskian
If you can not replicate the problem again it is virtually impossible to find out the source of the problem. Based on the reviews it seems everything is ok with its setup.
If you encounter this problem again, I suggest you create a new topic in the Plesk forum and explain in detail what your actions were that caused this problem.
Have a great day!
If you encounter this problem again, I suggest you create a new topic in the Plesk forum and explain in detail what your actions were that caused this problem.
Have a great day!
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