Resolved Firewall endless loop

[UHolthausen]

Server operating system version

Debian 10

Plesk version and microupdate number

Plesk Obsidian Version 18.0.54 Update #2,

Hello
I changed something in the firewall, saved and agreed to the changes.
confirm timeout is 40

even after a restart it is still there, see screenshot

 

[Peter Debik]

I've seen a similar behavior two days ago on Alma 8, but the messages disappeared after a few minutes. With "restart" you probably mean a server reboot? In that case I think it will probably be sufficient to clear the "longtasks" table as described in

https://support.plesk.com/hc/en-us/articles/12377460333463--How-to-cancel-a-stuck-task-in-Plesk

 

[UHolthausen]

Hello

restart = reboot

i have check this:

the firewall is activ, as i can see on the panel

 

[UHolthausen]

Hello

restart = reboot

i have check this: View attachment 23932

the firewall is activ, as i can see on the panel

when i change done to running, no process is running

 

[Peter Debik]

Do you mean changing the status information in the longtasks table? That won't do anything, instead you need to remove the datasets. That table only helps the software to determine whether a dialog should be shown on the GUI or not. It does not start or stop services.

There have been a number of issues with the new Firewall Extension. But unfortunately I was never able to reproduce them either on test instances here or in a production environment, so I can only refer you to the standard solutions, e.g. extending the configuration wait period. With your symptom though I can only recommend to present this to support staff so that it can be examined and a solution provided by support.

 

[UHolthausen]

Hello Peter
i mean the screen as in the first post. its never endiing, still there.

 

[Peter Debik]

You need to remove the firewall task entries from longtasks to remove these dialog boxes. Please see
https://support.plesk.com/hc/en-us/articles/12377460333463--How-to-cancel-a-stuck-task-in-Plesk
for details.

 

[UHolthausen]

Hello Peter
unfortunately no process is running.
Firewall according to panel is active.
Is it possible that the problem is more likely to be found in the plesk panel?

 

[Peter Debik]

Your screenshot shows three firewall entries in the longtasks table. You need to remove these three datasets. These are the three datasets that cause the dialog display on your GUI.

 

[Peter Debik]

> delete from longtasks WHERE type LIKE 'ext-firewall-tasks%'';

 

[UHolthausen]

Hello Peter

sorry, that it tooks a while.
I has worked, its gone. Bookmarked this page for the next time

Thanks for the kind help