Issue Form not being sent from server

[Tech Support]

Hi

We have a couple of sites that we are migrating from older version of Plesk, Parallels Plesk Panel 10 to the Onyx version. We have some Perl forms that have stopped sending the emails from the forms. They work on the Parallels Plesk Panel 10 but not on the Onyx. At first there was some file rights issues but we're sure we have fixed them. Any ideas?

Thanks

 

[Émerson Felinto]

I assume "sendmail" is disabled. That's just a guess. Enable sendmail in: Tools & Settings> Mail Server Settings. And activate "Allow users and scripts to use Sendmail".

But like I said it's just a guess. Here is the right way to do DEBUG on your problem. Access the perl form and try to send anything, at the same time that via shell you are executing the following command: "tail -f /var/log/maillog"

This should give you some hint as to where the problem is. If you still can not solve it, just paste the link here

Documentation:
Plesk for Linux services logs and configuration files
Configuring Server-Wide Mail Settings