• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Question Free License not working

jannaj

New Pleskian
Server operating system version
Ubuntu 20.04
Plesk version and microupdate number
18.0.64
Hello, I did a manual installation of the latest version of Plesk for free, but when I get a free license via plesk, the automatic installation page greets me. It does not send the license code.
 
I am not quite sure I was able to understand the issue. Sorry. When you manually install Plesk and select the "Proceed with trial license" option, the license should be automatically applied to the server. Could you please go to Tools & Settings > License Information and let us know what you see there.
 
My point is exactly this;
The Custom Control Panel You’re Missing When I request a trial license from here, it redirects me to the installation screen. It does not give a license code like before. In the past, they used to define a license code for testing in the mail, but now there is no license code. How can I get this code?
 
Thank you for the clarification. With consideration to lowering fraudulent activates and abuse of the trial system a change of the workflow was implemented and trial license codes are no longer provided directly. In case the integrated installation method is not suitable option in your particular case, please open a General Enquiry from Plesk's Contact Form and provide our team with information on your exact situation. They will advise on the next best action.
 
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