Resolved FTP connection Issue in filezilla

[najmulislam]

Server operating system version

window 11

Plesk version and microupdate number

1

My ftp connection not working I try to connect ftp from fileZilla is anyone know how it work?

 

[Kaspar@Plesk]

What Plesk version are you using?

 

[disenorm]

I have the same problem. How can I use filezilla and ftp conection?
Thanks in advance!!!

My version:
Plesk Obsidian Web Pro Edition
Versión 18.0.63 Actualización #4

 

[Sebahat.hadzhi]

Could you please confirm what exactly appears to be the issue? Do you get any particular error message in FileZilla? The more details you provide, the easier it will be for us to help.

 

[disenorm]

Hello.

What parameters are correct?

Protocol: ftp, sftp, ?
server: ftp.domain.com, sftp.domain.com, srv.domain.com, ?

Before of it have I make something in plesk panel?

I have tried some ways and have not worked.

Here the errors I have received.

Thanks in advance.

 

[Sebahat.hadzhi]

Please use the FTP protocol, the hostname value can be your server hostname/IP address or a domain/subdomain that resolves on the server IP. From what I can see, the error indicates that the login credentials are incorrect. You can find detailed instructions in our guide including how to find your FTP credentials. If there's still an issue, please let us know.

 

[disenorm]

Sorry, but I have followed your guide and impossible. I have used every single parameter: hostname/ip/domain and nothing works.
Thank in advance!!!

 

[disenorm]

SOLVED. I have erased port field in Filezilla and in the very first time it works.
Thank you.