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Ftp is not working

hackedia

hackedia

New Pleskian
hello i'm facing again a problem :( my ftp is not working always saying this when i loging throught net2ftp or filezilla:
CNB7eOg.png
 
Are you sure that it is not firewalled, FTP is up and running, login credentials are correct?
 
login credentials are 100% correct and how to check "ftp it is not firewalled, FTP is up and running," ?
 
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