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Help Desk email problem

M

mattiker

Guest
Whenever an email is sent to the help desk system it never gets through, simply is bounced with the following message:

Message must be in plain text format.

not sure if it will work when a message is sent in plain text format, but surely the system should be able to accept non-plain text emails?

Any ideas?

Thanks
 
This looks to be an issue. What Plesk version do you have?
 
Anyone know about this?

anyone know the answer to this.... someone else must be having the same problem?????
 
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