Resolved HELP - Odin Premium Antivirus Paid Version

[9musashi]

Hello,

I ordered this Plesk 12.5.30 license along with Odin Premium Antivirus from my hosting provider - but I cannot find any new UI for antivirus after I installed the Plesk license nor any information that I indeed have Odin Premium Antivirus PAID version. The one and only antivirus "setting" on Tools&Setings >> Antivirus which is the same as before I purchase the Antivirus license.

How to determine that Odin Premium Antivirus PAID (FULL) VERSION is installed and working ?

My hosting provide refuse to help and ask me to contact plesk support for Odin Premium Antivirus license issue.

Thank you

 

[IgorG]

How to determine that Odin Premium Antivirus PAID (FULL) VERSION is installed and working ?

You can stop/start it, for example, or check log files, etc. More detail can be found here https://kb.plesk.com/en/111283#drweb and here http://docs.plesk.com/en-US/12.5/ad...es-management/antivirus-support.68765/#o68881

 

[9musashi]

You can stop/start it, for example, or check log files, etc. More detail can be found here https://kb.plesk.com/en/111283#drweb and here http://docs.plesk.com/en-US/12.5/ad...es-management/antivirus-support.68765/#o68881

 /etc/init.d/drwebd restart
Restarting Dr.Web drwebd...
Dr.Web (R) daemon for Linux/Plesk Edition v6.0.2.1
Copyright (c) Igor Daniloff, 1992-2016
Doctor Web, Moscow, Russia
Support service: http://support.drweb.com
To purchase: http://buy.drweb.com
Key file: /opt/drweb/drweb32.key - Key file was not found! (No such file or directory)
A path to a valid license key file was not specified.
Daemon is enabled for protecting 14 e-mail`s:

Why its only protecting 14 emails ?
I order Plesk license with Odin Antivirus and there is only 1 Plesk license number provided , there is no Premium Antivirus license provided.
I assume something wrong with the Antivirus license not properly installed ??

 

[IgorG]

Why its only protecting 14 emails ?

https://kb.plesk.com/en/112793

I order Plesk license with Odin Antivirus and there is only 1 Plesk license number provided , there is no Premium Antivirus license provided.
I assume something wrong with the Antivirus license not properly installed ??

I think that you need to forward this question to your sales representative.

 

[9musashi]

As I said earlier my server provider refused to help regarding Antivirus license. They said they only provide plesk license.

So I need to insert the key myself.

Ok regarding http://kb.odin.com/112230 but it seems outdated as there is no " key=' " , the key it self is under

<ds:SignatureValue>
-------------------- KEY ---------------------------------
</ds:SignatureValue>


AND THERE IS ONE MORE (LONGER KEY)


<ds:X509Certificate>
-------------------- KEY --------------------------------- << LONGER KEY
</ds:X509Certificate>



Open my license key file

<core:description>
<core:keytype>Plesk 12 for VPS Web Host Edition</core:keytype>
<core:feature>Extras (MPC) Buttons Off</core:feature>
<core:feature>Store Button Off</core:feature>
<core:feature>Monthly SUS for Plesk</core:feature>
<core:feature>PowerPack for Plesk 12 for VPS</core:feature>
</core:description>
...................................

<!--Ability to use DrWeb-->
<plesk-unified:drweb-support core:type="boolean">true</plesk-unified:drweb-support>
<plesk-unified:store-id core:hidden="true" core:type="integer">0</plesk-unified:store-id>
<!--Ability to use Migration Manager-->


</ds:Reference>
</ds:SignedInfo>
<ds:SignatureValue>
-------------------- KEY ---------------------------------
</ds:SignatureValue>
<ds:KeyInfo>
<ds:X509Data>
<ds:X509Certificate>
-------------------- KEY --------------------------------- << LONGER KEY
</ds:X509Certificate>
</ds:X509Data>
</ds:KeyInfo>
</ds:Signature>
</plesk-unified:key>


Which key should I put into drweb.txt as refer to http://kb.odin.com/112230 ??

 

[9musashi]

https://kb.plesk.com/en/112793

I think that you need to forward this question to your sales representative.

Do you mean that I should be provided separated Antivirus license along with Plesk license ?

 

[IgorG]

Could you please send your Plesk license key to me in PM? I will check it.

 

[9musashi]

Could you please send your Plesk license key to me in PM? I will check it.

Plesk license key sent. Thank you.

 

[IgorG]

Your provider gave you a license in strange format. It should be activation code but not zip file. In this case, when you activate this code antivirus license would be installed automatically.
As workaround you can click Renew License button or activate license code. I will send it to you in PM.

 

[9musashi]

No, I zip it because this website keep refused .key file format.

Thank you Igor, its works now. Thank you.