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Helpdesk System (OTRS)

Discussion in 'Plesk for Linux - 8.x and Older' started by SpeedPC, Mar 8, 2006.

  1. SpeedPC

    SpeedPC Guest

    0
     
    Hi all

    We recently installed OTRS (www.otrs.org) on our server. Now I'm trying to get OTRS to use the Plesk database for customer access because I don't want to create a user in Plesk and OTRS.
    Unfortunately, I don't get the database connection to work. I suspect a problem with the mapping to Plesk database in OTRS's Config.PM.

    Has anyone got OTRS to work with Plesk database as customer backend?

    I'd appreciate any hint.

    Thanks a lot.

    Cheers,
    Andreas
     
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