Horde not working with Plesk 9.5.2 after update

[ChristofH]

Hi,
after the update from 9.5.1 to 9.5.2 I cannot access Horde webmail anymore.
When I'm trying to login I'm getting the error message, that the login has failed due to a bad user name oder password.
Then I remove psa-horde via apt-get, renamed the folder "/etc/psa-webmail/horde/" and deleted the database "Horde" so that plesk is force to create a new config and finally reinstalled Horde via the autoinstaller.
When I'm trying to access Horde after the reinstallation, the page shows, that some config files are missing. In fact, within the new config folder, there are no *.php files anymore.
So I copied the backup files from the old installation. Now the Horde page shows the message, that imp doesn't allow authenticate() login.
After that I tried to copy the files, except the Plesk config, from the original Horde package, but neither the Horde 4.3.6 nor the Horde 4.3.7 package are working, same error messages.
Finally I restored the database and the config files. Now I'm back to the original error message.
The Horde log files is 0 bytes.

Can somebody help?

Regards,
Christof

BTW: atmail isn't working for months, even after a clean installation.


system details:
Linux domain.de 2.6.18-028stab068.9 #1 SMP Tue Mar 30 17:22:31 MSD 2010 x86_64 GNU/Linux
Debian 5.0 x64
Plesk 9.5.2-debian5.0.build95100504.17

 

[IgorG]

http://kb.odin.com/en/8520

 

[ChristofH]

Thanks, but I 've already checked the hotfix and the tables.
The new fields and changes made to the objects tables are ok.

Symptoms
After upgrade up to Parallels Panel 9.5, some webmail Horde functionality may be broken (for example address book, calendar).

There is no problem with the calendar or the adress book. I just can't login to Horde.

 

[IgorG]

Is there any related errors in /var/log/psa-horde/psa-horde.log ?
Do you have started imapd service? Check it with

# lsof -i tcp:143

 

[ChristofH]

As mentioned above, the Horde log is empty, 0 bytes.


Output for # lsof -i tcp:143:
COMMAND PID USER FD TYPE DEVICE SIZE NODE NAME
couriertc 27825 root 5u IPv4 49132958 TCP *:imap2 (LISTEN)

 

[ChristofH]

Does anyone know a trick to clean reinstall Horde?
As mentioned, I removed "psa-horde", deleted the config files within etc and dropped the horde database. Then tried to reinstall. And when I'm trying to open the webmail page, I seen the message, that some config phps (like nls.php, registry.php, ...) are missing.

Please help, Webmail isn't working for a week now.

 

[ChristofH]

Ok, after spending some hours in analysing the problem, I figured out, that the new horde system is trying to connect to localhost via the hosts file.
Some time ago I changed the hosts file to resolve to my ip and my external hostname.

Now, after updating psa-horde to 4.3.6, imp is trying to connect to localhost, resolving the address via the hosts file in /etc/.

Now it's running smooth again.

 

[pablorsk]

I tried all solutions, but don't work anithing.

This solution work for me:

echo "export USE_ZEND_ALLOC=0" >> /etc/sysconfig/httpd
service httpd restart

If don't work, try disable ionCube:

/etc/php.d/ioncube-loader-5.2.ini.disable
service httpd restart

Pablo Reyes
www.pabloreyes.com.ar