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Resolved how can i reset the resource usages in plesl for a customer?

hamza-24

Basic Pleskian
Server operating system version
centOS 7
Plesk version and microupdate number
18.0.50
hey kindly guide me how to reset a user resource usage for example traffic usage. if I want to reset the traffic usage of a customer how can I do it?
 
tried this but it doesnt get updated in plesk panel and one of my use rwho is overusing gets suspended after a day has passed.
 
For your one user as a quick solution I suggest to customize his service plan to allow overuse of resources. Why a change in traffic statistics in the database is not reflected in the GUI I cannot say. The software takes the data from the same database, so if it is successfully updated in the database, the user interface will show the correct new values.
 
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