how to set up mail in feeback forms

[davidbeen]

Hi all,
I've just started working with Sitebuilder 4.5 and I'm about to finish my first site. The problem I encounter is that I can't get my feeback forms working. The reply keeps telling me my e-mail settings are not complete. I checked the SMTP settings in the HOST-chapter, they are fine.
Can somebody please help me?

kind regards, David

 

[abobykin]

Please check Sitebuilder logs at _logs\application.log file for any SMTP related errors.

 

[davidbeen]

thx, I will check this log

 

[davidbeen]

I've checked the log, but for some reason the logfiles only contain older issues (end september). There is no SMTP-related log there

 

[abobykin]

Can not help you in such situation, but you may try:
1. Check that you have latest Sitebuilder version
2. Check SMTP server logs to isolate the issue