Issue How to whitelist IP address in New plesk 18.0.6

[exploremalaysia]

Hello, I want to know how can we whitelist an IP address in the new plesk, as i couldn't see the option called IP address banning in the new Plesk, Since i want to connect my website database to remote. It's not connecting it

 

[Raul A.]

Hi,

Please share a screenshot of the entire Plesk interface when visiting Tools & Settings.

 

[exploremalaysia]

Screenshot

Captured with Lightshot

prnt.sc

please check the screenshot

and here's the screenshot of the error message when connecting to the database

Screenshot

Captured with Lightshot

prnt.sc

 

[exploremalaysia]

Hi,

Please share a screenshot of the entire Plesk interface when visiting Tools & Settings.

please check the screenshot

Screenshot

Captured with Lightshot

prnt.sc

and here's the screenshot of the error message when connecting to the database

Screenshot

Captured with Lightshot

prnt.sc

 

[Raul A.]

First off, you've exposed your DB details in the code screenshot. Please make sure you change the password for the explore database username.

You don't have Fail2Ban installed. The whitelisting in Fail2Ban is only to prevent blocking of the IP address in any of the configured jails. However, there isn't a jail for database connections.

In your case, your database port 3306 is most likely blocked or the database service is not listening on all interfaces.

In the firewall configuration, what do you have at MySQL server:


As for the listening part, I have this output, meaning it's listening on all interfaces:

# ss -natpl | grep 3306
LISTEN 0      90                0.0.0.0:3306       0.0.0.0:*    users:(("mariadbd",pid=1202232,fd=67))                                                                                                                                   
LISTEN 0      90                   [::]:3306          [::]:*    users:(("mariadbd",pid=1202232,fd=68))

 

[exploremalaysia]

First off, you've exposed your DB details in the code screenshot. Please make sure you change the password for the explore database username.

You don't have Fail2Ban installed. The whitelisting in Fail2Ban is only to prevent blocking of the IP address in any of the configured jails. However, there isn't a jail for database connections.

In your case, your database port 3306 is most likely blocked or the database service is not listening on all interfaces.

In the firewall configuration, what do you have at MySQL server:
View attachment 27709

As for the listening part, I have this output, meaning it's listening on all interfaces:

# ss -natpl | grep 3306
LISTEN 0      90                0.0.0.0:3306       0.0.0.0:*    users:(("mariadbd",pid=1202232,fd=67))                                                                                                                                  
LISTEN 0      90                   [::]:3306          [::]:*    users:(("mariadbd",pid=1202232,fd=68))

Hello,

please check the screenshot of the firewall ,

Screenshot

Captured with Lightshot

prnt.sc

 

[Raul A.]

It's not blocked in the firewall. Is the MySQL service listening on all interfaces?

 

[exploremalaysia]

It's not blocked in the firewall. Is the MySQL service listening on all interfaces?

How can i check that ?

 

[AYamshanov]

https://support.plesk.com/hc/en-us/...emote-access-to-MySQL-MariaDB-server-in-Plesk ?