D
DJ Digital Gem
Guest
I recently completed an update (Dec 26th) and it was then that my PSA service failed to run and I have tried several times to get it restarted but to no avail.
Here's a little more info on what I am seeing.
First, when I run a PSA service start, here's what I see:
Reloading configuration: [ OK ]
Starting psa-spamassassin service: [ OK ]
/usr/local/psa/admin/bin/httpsdctl start: httpd (pid 21763) already running
Starting Plesk: [ OK ]
Starting up drwebd: Dr.Web (R) daemon for Linux/Plesk Edition v4.33 (4.33.0.09211)
Copyright (c) Igor Daniloff, 1992-2005
Doctor Web, Ltd., Moscow, Russia
Support service: http://support.drweb.com
To purchase: http://buy.drweb.com
Daemon version: 4.33.0 <API:2.1>
Engine version: 4.33 <API:2.1>
Loading /var/drweb/bases/drwtoday.vdb - Ok, virus records: 546
Loading /var/drweb/bases/drw43367.vdb - Ok, virus records: 1834
Loading /var/drweb/bases/drw43366.vdb - Ok, virus records: 4015
Loading /var/drweb/bases/drw43365.vdb - Ok, virus records: 1342
Loading /var/drweb/bases/drw43364.vdb - Ok, virus records: 1335
Loading /var/drweb/bases/drw43363.vdb - Ok, virus records: 1152
Loading /var/drweb/bases/drw43362.vdb - Ok, virus records: 1006
Loading /var/drweb/bases/drw43361.vdb - Ok, virus records: 879
Loading /var/drweb/bases/drw43360.vdb - Ok, virus records: 988
Loading /var/drweb/bases/drw43359.vdb - Ok, virus records: 1205
Loading /var/drweb/bases/drw43358.vdb - Ok, virus records: 1139
Loading /var/drweb/bases/drw43357.vdb - Ok, virus records: 1302
Loading /var/drweb/bases/drw43356.vdb - Ok, virus records: 1332
Loading /var/drweb/bases/drw43355.vdb - Ok, virus records: 2456
Loading /var/drweb/bases/drw43354.vdb - Ok, virus records: 1283
Loading /var/drweb/bases/drw43353.vdb - Ok, virus records: 795
Loading /var/drweb/bases/drw43352.vdb - Ok, virus records: 2016
Loading /var/drweb/bases/drw43351.vdb - Ok, virus records: 941
Loading /var/drweb/bases/drw43350.vdb - Ok, virus records: 1020
Loading /var/drweb/bases/drw43349.vdb - Ok, virus records: 1008
Loading /var/drweb/bases/drw43348.vdb - Ok, virus records: 1096
Loading /var/drweb/bases/drw43347.vdb - Ok, virus records: 707
Loading /var/drweb/bases/drw43346.vdb - Ok, virus records: 1428
Loading /var/drweb/bases/drw43345.vdb - Ok, virus records: 1358
Loading /var/drweb/bases/drw43344.vdb - Ok, virus records: 694
Loading /var/drweb/bases/drw43343.vdb - Ok, virus records: 1186
Loading /var/drweb/bases/drw43342.vdb - Ok, virus records: 744
Loading /var/drweb/bases/drw43341.vdb - Ok, virus records: 841
Loading /var/drweb/bases/drw43340.vdb - Ok, virus records: 822
Loading /var/drweb/bases/drw43339.vdb - Ok, virus records: 1071
Loading /var/drweb/bases/drw43338.vdb - Ok, virus records: 989
Loading /var/drweb/bases/drw43337.vdb - Ok, virus records: 855
Loading /var/drweb/bases/drw43336.vdb - Ok, virus records: 1297
Loading /var/drweb/bases/drw43335.vdb - Ok, virus records: 1195
Loading /var/drweb/bases/drw43334.vdb - Ok, virus records: 900
Loading /var/drweb/bases/drw43333.vdb - Ok, virus records: 1381
Loading /var/drweb/bases/drw43332.vdb - Ok, virus records: 1340
Loading /var/drweb/bases/drw43331.vdb - Ok, virus records: 2735
Loading /var/drweb/bases/drw43330.vdb - Ok, virus records: 2078
Loading /var/drweb/bases/drw43329.vdb - Ok, virus records: 2490
Loading /var/drweb/bases/drw43328.vdb - Ok, virus records: 743
Loading /var/drweb/bases/drw43327.vdb - Ok, virus records: 958
Loading /var/drweb/bases/drw43326.vdb - Ok, virus records: 793
Loading /var/drweb/bases/drw43325.vdb - Ok, virus records: 713
Loading /var/drweb/bases/drw43324.vdb - Ok, virus records: 655
Loading /var/drweb/bases/drw43323.vdb - Ok, virus records: 655
Loading /var/drweb/bases/drw43322.vdb - Ok, virus records: 778
Loading /var/drweb/bases/drw43321.vdb - Ok, virus records: 846
Loading /var/drweb/bases/drw43320.vdb - Ok, virus records: 808
Loading /var/drweb/bases/drw43319.vdb - Ok, virus records: 764
Loading /var/drweb/bases/drw43318.vdb - Ok, virus records: 838
Loading /var/drweb/bases/drw43317.vdb - Ok, virus records: 363
Loading /var/drweb/bases/drw43316.vdb - Ok, virus records: 730
Loading /var/drweb/bases/drw43315.vdb - Ok, virus records: 627
Loading /var/drweb/bases/drw43314.vdb - Ok, virus records: 824
Loading /var/drweb/bases/drw43313.vdb - Ok, virus records: 842
Loading /var/drweb/bases/drw43312.vdb - Ok, virus records: 830
Loading /var/drweb/bases/drw43311.vdb - Ok, virus records: 862
Loading /var/drweb/bases/drw43310.vdb - Ok, virus records: 853
Loading /var/drweb/bases/drw43309.vdb - Ok, virus records: 733
Loading /var/drweb/bases/drw43308.vdb - Ok, virus records: 708
Loading /var/drweb/bases/drw43307.vdb - Ok, virus records: 839
Loading /var/drweb/bases/drw43306.vdb - Ok, virus records: 930
Loading /var/drweb/bases/drw43305.vdb - Ok, virus records: 759
Loading /var/drweb/bases/drw43304.vdb - Ok, virus records: 721
Loading /var/drweb/bases/drw43303.vdb - Ok, virus records: 638
Loading /var/drweb/bases/drw43302.vdb - Ok, virus records: 806
Loading /var/drweb/bases/drw43301.vdb - Ok, virus records: 504
Loading /var/drweb/bases/drw43300.vdb - Ok, virus records: 24
Loading /var/drweb/bases/drwebase.vdb - Ok, virus records: 78674
Loading /var/drweb/bases/dwrtoday.vdb - Ok, virus records: 365
Loading /var/drweb/bases/dwr43301.vdb - Ok, virus records: 697
Loading /var/drweb/bases/drwrisky.vdb - Ok, virus records: 1271
Loading /var/drweb/bases/dwntoday.vdb - Ok, virus records: 334
Loading /var/drweb/bases/dwn43306.vdb - Ok, virus records: 781
Loading /var/drweb/bases/dwn43305.vdb - Ok, virus records: 752
Loading /var/drweb/bases/dwn43304.vdb - Ok, virus records: 793
Loading /var/drweb/bases/dwn43303.vdb - Ok, virus records: 766
Loading /var/drweb/bases/dwn43302.vdb - Ok, virus records: 850
Loading /var/drweb/bases/dwn43301.vdb - Ok, virus records: 772
Loading /var/drweb/bases/drwnasty.vdb - Ok, virus records: 4867
Total virus records: 164867
Key file: /opt/drweb/drweb32.key - License key file error!
A path to a valid license key file does not specified.
Plesk authorization failed: HTTP request error [52]
Error: Plesk Software not running.
[FAILED]
So I checked the php.ini file and found a couple of things hosed there; fixed that and restarted services and still got this error. I am wondering if anyone has any information on the HTTPD_LOG_D not defined error, or if anyone else has completed an update recently and had these types of problems. I also found that al of the sudden, after doing this update, my Drweb key has disappeared so there may be something going on with the newest updates I just completed. Here is what was updated:
Download file versions.inf3: 100% done
Download file PSA_8.1.0/plesk-8.1.0-fc4-i386.inf3: 100% done
Checking for system installed packages...done.
Check for components installation status
Reading system installed packages...done.
Download file build-8.1.0-fc4-i386.hdr.gz: 57%..100% done
Download file update-8.1.0-fc4-i386.hdr.gz: 55%..100% done
Resolve components
Get Plesk product packages.
Download file
opt/updater/psa-autoinstaller-3.1.0-build31061201.02.i586.rpm: 28%..77%..100% done
Get system update packages.
Start packages installation
Install package psa-autoinstaller
Installation done.
I have also tried re-installing the VPS and that failed.
Here's a little more info on what I am seeing.
First, when I run a PSA service start, here's what I see:
Reloading configuration: [ OK ]
Starting psa-spamassassin service: [ OK ]
/usr/local/psa/admin/bin/httpsdctl start: httpd (pid 21763) already running
Starting Plesk: [ OK ]
Starting up drwebd: Dr.Web (R) daemon for Linux/Plesk Edition v4.33 (4.33.0.09211)
Copyright (c) Igor Daniloff, 1992-2005
Doctor Web, Ltd., Moscow, Russia
Support service: http://support.drweb.com
To purchase: http://buy.drweb.com
Daemon version: 4.33.0 <API:2.1>
Engine version: 4.33 <API:2.1>
Loading /var/drweb/bases/drwtoday.vdb - Ok, virus records: 546
Loading /var/drweb/bases/drw43367.vdb - Ok, virus records: 1834
Loading /var/drweb/bases/drw43366.vdb - Ok, virus records: 4015
Loading /var/drweb/bases/drw43365.vdb - Ok, virus records: 1342
Loading /var/drweb/bases/drw43364.vdb - Ok, virus records: 1335
Loading /var/drweb/bases/drw43363.vdb - Ok, virus records: 1152
Loading /var/drweb/bases/drw43362.vdb - Ok, virus records: 1006
Loading /var/drweb/bases/drw43361.vdb - Ok, virus records: 879
Loading /var/drweb/bases/drw43360.vdb - Ok, virus records: 988
Loading /var/drweb/bases/drw43359.vdb - Ok, virus records: 1205
Loading /var/drweb/bases/drw43358.vdb - Ok, virus records: 1139
Loading /var/drweb/bases/drw43357.vdb - Ok, virus records: 1302
Loading /var/drweb/bases/drw43356.vdb - Ok, virus records: 1332
Loading /var/drweb/bases/drw43355.vdb - Ok, virus records: 2456
Loading /var/drweb/bases/drw43354.vdb - Ok, virus records: 1283
Loading /var/drweb/bases/drw43353.vdb - Ok, virus records: 795
Loading /var/drweb/bases/drw43352.vdb - Ok, virus records: 2016
Loading /var/drweb/bases/drw43351.vdb - Ok, virus records: 941
Loading /var/drweb/bases/drw43350.vdb - Ok, virus records: 1020
Loading /var/drweb/bases/drw43349.vdb - Ok, virus records: 1008
Loading /var/drweb/bases/drw43348.vdb - Ok, virus records: 1096
Loading /var/drweb/bases/drw43347.vdb - Ok, virus records: 707
Loading /var/drweb/bases/drw43346.vdb - Ok, virus records: 1428
Loading /var/drweb/bases/drw43345.vdb - Ok, virus records: 1358
Loading /var/drweb/bases/drw43344.vdb - Ok, virus records: 694
Loading /var/drweb/bases/drw43343.vdb - Ok, virus records: 1186
Loading /var/drweb/bases/drw43342.vdb - Ok, virus records: 744
Loading /var/drweb/bases/drw43341.vdb - Ok, virus records: 841
Loading /var/drweb/bases/drw43340.vdb - Ok, virus records: 822
Loading /var/drweb/bases/drw43339.vdb - Ok, virus records: 1071
Loading /var/drweb/bases/drw43338.vdb - Ok, virus records: 989
Loading /var/drweb/bases/drw43337.vdb - Ok, virus records: 855
Loading /var/drweb/bases/drw43336.vdb - Ok, virus records: 1297
Loading /var/drweb/bases/drw43335.vdb - Ok, virus records: 1195
Loading /var/drweb/bases/drw43334.vdb - Ok, virus records: 900
Loading /var/drweb/bases/drw43333.vdb - Ok, virus records: 1381
Loading /var/drweb/bases/drw43332.vdb - Ok, virus records: 1340
Loading /var/drweb/bases/drw43331.vdb - Ok, virus records: 2735
Loading /var/drweb/bases/drw43330.vdb - Ok, virus records: 2078
Loading /var/drweb/bases/drw43329.vdb - Ok, virus records: 2490
Loading /var/drweb/bases/drw43328.vdb - Ok, virus records: 743
Loading /var/drweb/bases/drw43327.vdb - Ok, virus records: 958
Loading /var/drweb/bases/drw43326.vdb - Ok, virus records: 793
Loading /var/drweb/bases/drw43325.vdb - Ok, virus records: 713
Loading /var/drweb/bases/drw43324.vdb - Ok, virus records: 655
Loading /var/drweb/bases/drw43323.vdb - Ok, virus records: 655
Loading /var/drweb/bases/drw43322.vdb - Ok, virus records: 778
Loading /var/drweb/bases/drw43321.vdb - Ok, virus records: 846
Loading /var/drweb/bases/drw43320.vdb - Ok, virus records: 808
Loading /var/drweb/bases/drw43319.vdb - Ok, virus records: 764
Loading /var/drweb/bases/drw43318.vdb - Ok, virus records: 838
Loading /var/drweb/bases/drw43317.vdb - Ok, virus records: 363
Loading /var/drweb/bases/drw43316.vdb - Ok, virus records: 730
Loading /var/drweb/bases/drw43315.vdb - Ok, virus records: 627
Loading /var/drweb/bases/drw43314.vdb - Ok, virus records: 824
Loading /var/drweb/bases/drw43313.vdb - Ok, virus records: 842
Loading /var/drweb/bases/drw43312.vdb - Ok, virus records: 830
Loading /var/drweb/bases/drw43311.vdb - Ok, virus records: 862
Loading /var/drweb/bases/drw43310.vdb - Ok, virus records: 853
Loading /var/drweb/bases/drw43309.vdb - Ok, virus records: 733
Loading /var/drweb/bases/drw43308.vdb - Ok, virus records: 708
Loading /var/drweb/bases/drw43307.vdb - Ok, virus records: 839
Loading /var/drweb/bases/drw43306.vdb - Ok, virus records: 930
Loading /var/drweb/bases/drw43305.vdb - Ok, virus records: 759
Loading /var/drweb/bases/drw43304.vdb - Ok, virus records: 721
Loading /var/drweb/bases/drw43303.vdb - Ok, virus records: 638
Loading /var/drweb/bases/drw43302.vdb - Ok, virus records: 806
Loading /var/drweb/bases/drw43301.vdb - Ok, virus records: 504
Loading /var/drweb/bases/drw43300.vdb - Ok, virus records: 24
Loading /var/drweb/bases/drwebase.vdb - Ok, virus records: 78674
Loading /var/drweb/bases/dwrtoday.vdb - Ok, virus records: 365
Loading /var/drweb/bases/dwr43301.vdb - Ok, virus records: 697
Loading /var/drweb/bases/drwrisky.vdb - Ok, virus records: 1271
Loading /var/drweb/bases/dwntoday.vdb - Ok, virus records: 334
Loading /var/drweb/bases/dwn43306.vdb - Ok, virus records: 781
Loading /var/drweb/bases/dwn43305.vdb - Ok, virus records: 752
Loading /var/drweb/bases/dwn43304.vdb - Ok, virus records: 793
Loading /var/drweb/bases/dwn43303.vdb - Ok, virus records: 766
Loading /var/drweb/bases/dwn43302.vdb - Ok, virus records: 850
Loading /var/drweb/bases/dwn43301.vdb - Ok, virus records: 772
Loading /var/drweb/bases/drwnasty.vdb - Ok, virus records: 4867
Total virus records: 164867
Key file: /opt/drweb/drweb32.key - License key file error!
A path to a valid license key file does not specified.
Plesk authorization failed: HTTP request error [52]
Error: Plesk Software not running.
[FAILED]
So I checked the php.ini file and found a couple of things hosed there; fixed that and restarted services and still got this error. I am wondering if anyone has any information on the HTTPD_LOG_D not defined error, or if anyone else has completed an update recently and had these types of problems. I also found that al of the sudden, after doing this update, my Drweb key has disappeared so there may be something going on with the newest updates I just completed. Here is what was updated:
Download file versions.inf3: 100% done
Download file PSA_8.1.0/plesk-8.1.0-fc4-i386.inf3: 100% done
Checking for system installed packages...done.
Check for components installation status
Reading system installed packages...done.
Download file build-8.1.0-fc4-i386.hdr.gz: 57%..100% done
Download file update-8.1.0-fc4-i386.hdr.gz: 55%..100% done
Resolve components
Get Plesk product packages.
Download file
opt/updater/psa-autoinstaller-3.1.0-build31061201.02.i586.rpm: 28%..77%..100% done
Get system update packages.
Start packages installation
Install package psa-autoinstaller
Installation done.
I have also tried re-installing the VPS and that failed.