Resolved I can not install plesk nor any of its packages

[Iván Jaimes]

Greetings, it turns out that a few days ago I returned again to install plesk on my server, everything worked perfect. A few weeks later the server presented updates both at plesk panel as the server packages, then I proceeded to update and I realized that the server does not decarga any package that comes from servers plesk, try again and try again (but not work) since it decided to format the server and install it all over again, when I run the installer Plesk Panel this response waits servers plesk and there remains stalled the installer. I hope I can work with this problem so serious.
Thanks in advance !!

PS: This is one of the logs out of the server console:
"[root@s1 ~]# wget -O - http://autoinstall.plesk.com/one-click-installer | sh
--2016-08-21 22:28:15-- http://autoinstall.plesk.com/one-click-installer
Resolving autoinstall.plesk.com (autoinstall.plesk.com)... 93.184.221.133
Connecting to autoinstall.plesk.com (autoinstall.plesk.com)|93.184.221.133|:80... connected.
HTTP request sent, awaiting response... Read error (Connection timed out) in headers.
Retrying.

--2016-08-21 22:43:16-- (try: 2) http://autoinstall.plesk.com/one-click-installer
Connecting to autoinstall.plesk.com (autoinstall.plesk.com)|93.184.221.133|:80... connected.
HTTP request sent, awaiting response... Read error (Connection timed out) in headers.
Retrying.

--2016-08-21 22:58:18-- (try: 3) http://autoinstall.plesk.com/one-click-installer
Connecting to autoinstall.plesk.com (autoinstall.plesk.com)|93.184.221.133|:80... connected.
HTTP request sent, awaiting response... "

 

[lvalics]

Did you tried if you ping another domain, like Google, you get response?

 

[Iván Jaimes]

Did you tried if you ping another domain, like Google, you get response?

Sure, I get response even autoinstall.plesk.com domain; I think I should write this in the message so as not to delay me with basic things like this.

 

[Iván Jaimes]

Any other ideas?

 

[Iván Jaimes]

I already tried with these KB and does not work:
https://kb.plesk.com/es/113175
https://kb.plesk.com/en/113175

 

[alexonb]

Any other ideas?

hi maybe no compatible with your os, what you use? see the requirement first

 

[Iván Jaimes]

hi maybe no compatible with your os, what you use? see the requirement first

Of course it is compatible, as I mentioned plesk I have already installed many times and had never had this problem. Plesk support is too bad in CPanel within minutes solve everything.

 

[UFHH01]

Hi Iván Jaimes,

you might have misunderstood something, if you compare this forum ( a Plesk COMMUNITY forum )

Quoted from the official Plesk support site:

Community Forums
Connect with fellow Pleskians on our Forums. Find the answers, meet your people.

... , with a standard support. If you would like to contact the official Plesk support, pls. go to

https://www.plesk.com/contact-us/support/​

If you would like help from people willing to help you, pls. consider to follow:

Important READ THIS FIRST TO FIND QUICK SOLUTION FOR THE EXISTING ISSUE/QUESTION
​

... and provide MORE decent informations, so that investigations could be done. "DOES NOT WORK" for example is unsufficient, because you don't provide any informations at all, WHAT YOU DID, to solve the issue and don't provide depending configuration files, which may lead to successfull investigations.

 

[Iván Jaimes]

Thank you very much for all your help, I contacted support and plesk is solved !!