Question I got error while updating plesk.

[ramakrishna143]

Error
Unable to obtain the required version of Plesk Installer: The required version '3.22.14' was not found on the server.
This could happen because of configuration error at the installation source.
The version 3.22.14.0 that was downloaded is not suitable for installation of the product you selected.

 

[IgorG]

1. Download the plesk-installer.exe from this link https://installer-win.plesk.com/plesk-installer.exe
2. On the same directory in Windows Explorer, hold the Shift key and right-click > click Open command prompt from here;
3. Run the downloaded file and proceed with the update:
   C:\> plesk-installer.exe --console

 

[ramakrishna143]

I got same error after download and updated,

 

[IgorG]

Please contact Plesk Support Team in this case.

 

[ramakrishna143]

They told me to post your problem in forum.

 

[IgorG]

They told me to post your problem in forum.

Can you give me ticket id? I will check it because it is impossible.
Forum is just community where everyone helps each other. It is not official Plesk support.

 

[ramakrishna143]

I can not able to create ticket.

 

[IgorG]

I can not able to create ticket.

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...

support.plesk.com

 

[ramakrishna143]

It is related to plesk problem.

 

[IgorG]

It is related to plesk problem.

Yes, Plesk Support Team will help you.
Or just wait when someone from Plesk community will help you here, on this forum.

 

[ramakrishna143]

Yes, Plesk Support Team will help you.

Plesk team did not help me. I don't have any link to directly contact them.

 

[IgorG]

Plesk team did not help me.

You have not yet contacted official Plesk support, you do not have ticket id. Why are you saying that Plesk Support Team did not help you?

I don't have any link to directly contact them.

I already gave you the link. Why do not you use it - How to get support directly from Plesk? ?

 

[ramakrishna143]

I updated it but i got error after upgrading. When i open plesk its showing

ERROR: Cannot redeclare Clue\StreamFilter\append() (previously declared in C:\Program Files (x86)\Plesk\admin\plib\vendor\clue\stream-filter\src\functions.php:17) (functions.php:27)

 

[esfahanhost]

i have same problem , but i can not get help from anybody , when i contact to Datacenter ( Hetzner.com ) for support , answered to me i have not support any kind of software for example plesk , when contact to Plesk team answered to me you should get support from partner , are Customers ridiculous in your company ? i pay money every month without any kind of support !

Plesk Company passes the customer to Hetzner
Hetzner passes the Customers to Plesk Company , customers are not ball !

it is joke support

 

[ramakrishna143]

@esfahanhost Hi, Remove docker plugin first, then try.