User name: flth
TITLE
IDN Domain Mail Password Wrong
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Ubuntu 18.04.4, Plesk Obsidian
Version 18.0.25 Update #1
PROBLEM DESCRIPTION
After updating to Plesk Obsidian the mail password on a IDN domain is always reported as wrong. Can't login, can't get emails on this domain.
mail log just shows (censored some parts with xxx)
server authpsa[3023]: No such user 'info@rechtsanwälte-xxx.de' in mail authorization database
server courier-pop3d_ LOGIN FAILED, [email protected], ip=[ffff:82.83.xxx.xxx]
Plesk mail repair doesn't show any errors. Client side it just shows wrong password in logs as well. Tried with idn domain same as with xn-
It worked well in Plesk 17. A new password was tried as well.
STEPS TO REPRODUCE
not able to test a reproducing. What was done:
update OS to Ubuntu 18.04, updated Plesk to 18
ACTUAL RESULT
not able to fetch mails from these accounts
EXPECTED RESULT
it should work like it did in Plesk 17
ANY ADDITIONAL INFORMATION
Issue - IDN Domain Mail Password Wrong
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Help with sorting out
TITLE
IDN Domain Mail Password Wrong
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Ubuntu 18.04.4, Plesk Obsidian
Version 18.0.25 Update #1
PROBLEM DESCRIPTION
After updating to Plesk Obsidian the mail password on a IDN domain is always reported as wrong. Can't login, can't get emails on this domain.
mail log just shows (censored some parts with xxx)
server authpsa[3023]: No such user 'info@rechtsanwälte-xxx.de' in mail authorization database
server courier-pop3d_ LOGIN FAILED, [email protected], ip=[ffff:82.83.xxx.xxx]
Plesk mail repair doesn't show any errors. Client side it just shows wrong password in logs as well. Tried with idn domain same as with xn-
It worked well in Plesk 17. A new password was tried as well.
STEPS TO REPRODUCE
not able to test a reproducing. What was done:
update OS to Ubuntu 18.04, updated Plesk to 18
ACTUAL RESULT
not able to fetch mails from these accounts
EXPECTED RESULT
it should work like it did in Plesk 17
ANY ADDITIONAL INFORMATION
Issue - IDN Domain Mail Password Wrong
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Help with sorting out