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Issue Imunify Webshield not uninstalled

webcity

New Pleskian
Hi,

I'm running Plesk Obsidian Web Pro Edition Version 18.0.24. I installed the Imunify 360 extension, then decided to uninstall it using the uninstall option in extension options.

The extension has been removed from my control panel but it still seems to be operating in the background.

I can see lots of errors in the WebShield log at /var/log/imunify360-webshield which should be disabled, for example:
2020/03/17 02:23:44 [emerg] 19378#19378: BIO_new_file("/etc/imunify360-webshield/ssl_certs/dummy.pem") failed (SSL: error:02001002:system library:fopen:No such file or directory:fopen('/etc/imunify360-webshield/ssl_certs/dummy.pem','r') error:2006D080:BIO routines:BIO_new_file:no such file)

How can I disable the WebShield and other Imunify options from operating?

Many thanks
 
Hi,

I'm running Plesk Obsidian Web Pro Edition Version 18.0.24. I installed the Imunify 360 extension, then decided to uninstall it using the uninstall option in extension options.

The extension has been removed from my control panel but it still seems to be operating in the background.

I can see lots of errors in the WebShield log at /var/log/imunify360-webshield which should be disabled, for example:
2020/03/17 02:23:44 [emerg] 19378#19378: BIO_new_file("/etc/imunify360-webshield/ssl_certs/dummy.pem") failed (SSL: error:02001002:system library:fopen:No such file or directory:fopen('/etc/imunify360-webshield/ssl_certs/dummy.pem','r') error:2006D080:BIO routines:BIO_new_file:no such file)

How can I disable the WebShield and other Imunify options from operating?

Many thanks
Hello,
Please create a ticket here https://cloudlinux.zendesk.com/hc/en-us/requests/new and technical experts Imunify360 will help you asap.
Thank you.
 
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