Issue Incoming mail server IMAP server connection failed & Roundcube not receiving

[Zetstes]

Please could someone assist in setting up email on Outlook. I keep receiving incoming mail server errors and not sure where/what I'm missing. I've also tested roundcube, I can send but not receive emails.

Than you

 

[Peter Debik]

Could you please provide the exact error description as you see it in your incoming mail server errors?

 

[Zetstes]

Hi Peter I've taken screenshots hopefully this will help. I've have tested the email address/domain from Roundcube. I am able to send from Roundcube, but not receive. I've received and error from Google sending to my gmail account: mail to domain timed out. I've been at this for weeks (on and off lol) trying to get this sorted searching google and youtbue for answers but no luck. I have no idea what the issue is. I have email autodiscover enabled in Plesk, firewall enabled. DOn't know what I'm missing.