Issue Install failed, repair failed

[Oddish]

I tried installing Plesk this morning on a cloud server running Ubuntu 16.04 x64 and it got stuck on something like "Processing triggers for ufw...".

I waited more than one 1 hour and tried restarting the install procedure (./plesk-installer --web-interface) and I get this screen:

So I tried to repair the installation via command line ("plesk repair installation") which gave me this at the end:

ERROR while trying to store APS controller db connection parameters into product db

Check the error reason(see log file: /var/log/plesk/install/plesk_17.5.3_repair.log), fix and try again



***** problem report *****

ERROR while trying to store APS controller db connection parameters into product db

Check the error reason(see log file: /var/log/plesk/install/plesk_17.5.3_repair.log), fix and try again



exit status 1



root@[redacted]:~# /var/log/plesk/install/plesk_17.5.3_repair.log

-bash: /var/log/plesk/install/plesk_17.5.3_repair.log: Permission denied​

How do I proceed? Is there a way to completely erase Plesk and try to install it again from scratch?

Thanks!

 

[IgorG]

ERROR while trying to store APS controller db connection parameters into product db

Try to apply solution from KB article ERROR while trying to store APS controller db connection parameters into product db