Installation started in background
Determining the packages that need to be installed.
Downloading file pool/release/PLESK-WIN_18.0.78_19098/dist-windows/spamassassin.msi: completed.
Installing packages
Installing SpamAssassin...
MSI: Error! Critical action 'Creating bayes database...' failed:
Command "C:\Program Files (x86)\Plesk\admin\bin\local_mysql_helper.exe" --create-database-and-user -database sa_bayes -database-user sa_bayes -database-user-password * failed with code 1. Output: mysqlmng failed: Failed to connect to database: Plugin caching_sha2_password could not be loaded: The specified module could not be found. Library path is 'caching_sha2_password.dll'
at (MySQLDatabaseProvider::connect line 512)
at Unable to call connect(localhost, mysql, local_mysql_root, 3306, )(MySQLDatabaseProvider::connect line 521)
at Unable to execute console command: '--exist-user'(vconsoleapp::start line 95)
at Unable to execute command: '"C:\Program Files (x86)\Plesk\admin\bin\mysqlmng" --exist-user "--user-login=sa_bayes"'(vconsoleapp::run line 117)
(Error code 1)
at (CmdAction::Commit line 389)
at Execute action Creating bayes database...(executeList line 269)
Failed to install 'C:\ProgramData\Plesk\Installer\cache\pool\release\PLESK-WIN_18.0.78_19098\dist-windows\spamassassin.msi': Fatal error during installation. (Error code 1603)
Sub-action 'InstallMsiPackage' failed with error code: 1603(0x00000643)
Launching component and product checkers...
Downloading file pool/release/PLESK-WIN_18.0.78_19098/reportupdate.exe: 0%
Downloading file pool/release/PLESK-WIN_18.0.78_19098/reportupdate.exe: 100% was finished.
Error: The installation of the package 'spamassassin' failed with code 1603. (install: Installing SpamAssassin...)
Not all packages were installed.
Visit https://support.plesk.com/ to search for a solution.