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Usually means the files has the wrong type of permissions. If you have RDP access to the windows server, I would suggest running Plesk Reconfiguration and have it scan and correct the permissions to see if that resolves the issue.
you should check errors with the help of log - files, because with a decent log - level definition, they mostly point directly to the issue/cause/failure.
If the cause is a low limit setting for PHP, when uploading files, then you could increase post_max_size and upload_max_filesize limits at "%plesk_dir%\admin\php.ini"