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'internal error' when adding customer/domain

Discussion in 'Plesk 11.x for Linux' started by MartijnJ, Jan 10, 2013.

  1. MartijnJ

    MartijnJ New Pleskian

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    Hi there,

    I'm testing Plesk 11, coming from 8.6 it is a lot better. Nevertheless I came across some issues.

    When I want to add a new customer, and subsequently create a new subscription/domain in the same window, I get an 'internal error' message. Afterwards it looks like everything was added correctly, but I am not completely sure...

    Anyone also facing this issue? I'm running 11.0.9 on CentOS 6.3.

    Thanks!
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Could you please describe this issue with step-by-step instruction for reproducing?
     
  3. MartijnJ

    MartijnJ New Pleskian

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    Thanks for your reply.

    Go to 'Customers' --> 'Add new customer' --> fill in all fields, so add customer, subscription/domain at the same time. If I press 'OK', the button changes in 'Please wait' and gives the 'internal error' message on top.
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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  5. MartijnJ

    MartijnJ New Pleskian

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    Thanks, will try to do it. I have three servers with CentOS 6.3 and Plesk 11.0.9 and all face the same issue. Someone else maybe a 6.3 setup running without issues?
     
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