'internal error' when adding customer/domain

[MartijnJ]

Hi there,

I'm testing Plesk 11, coming from 8.6 it is a lot better. Nevertheless I came across some issues.

When I want to add a new customer, and subsequently create a new subscription/domain in the same window, I get an 'internal error' message. Afterwards it looks like everything was added correctly, but I am not completely sure...

Anyone also facing this issue? I'm running 11.0.9 on CentOS 6.3.

Thanks!

 

[IgorG]

Could you please describe this issue with step-by-step instruction for reproducing?

 

[MartijnJ]

Thanks for your reply.

Go to 'Customers' --> 'Add new customer' --> fill in all fields, so add customer, subscription/domain at the same time. If I press 'OK', the button changes in 'Please wait' and gives the 'internal error' message on top.

 

[IgorG]

Sorry, but I can't reproduce it on my test Plesk server.
Try to troubleshoot it with help of KB article http://kb.parallels.com/111283

 

[MartijnJ]

Thanks, will try to do it. I have three servers with CentOS 6.3 and Plesk 11.0.9 and all face the same issue. Someone else maybe a 6.3 setup running without issues?