Internal Sitebuilder error.

[vinicio]

File: /usr/local/sitebuilder/include/SB/Autoupdate/Manager.php; Line: 47
Message: PHP Warning : DOMDocument::load() [function.DOMDocument-load]: Document is empty in /usr/local/sitebuilder/tmp/autoupdate.xml, line: 1; Code: 2

 

[Dmitry Frantsev]

How did you get this error? Is there any list of actions which brings you to this? When did this happen for the first time?
Provide more information as it is hard to say what could be wrong here, exactly.

 

[warrior]

Hi Dmitry,
I'm getting the same error. Apparently nothing changed in the server configuration. From one day to the other I couldn't access the admin interface anymore.

The reseller as well as the users can access their respective interfaces without any problems.

It happens me between the 20th and the 25th of August.

Any suggestions?

Thanks in advance,
warrior

 

[Dmitry Frantsev]

It seems file /usr/local/sitebuilder/tmp/autoupdate.xml is empty one or includes some not valid data. Try to remove this file, clean all cookies in browser and try to log into Sitebuilder one more time. It should help.