BubbleDuck
New Pleskian
Hi
Forgive me as I'm quite new to this VPS stuff.
I have a plesk vps to host some websites, and I'm getting a number of my website clients contact me as people contacting them are getting email bouncebacks.
Turns out the IP address for my VPS has been added to a few blacklist. I was able to remove most however SORBS is automatically rejecting my requests with a bot and not responding to my tickets.
SORBS Response:
"Not all the IP space you requested can be delisted at this
time. Please review carefully our FAQ, located at the following URI
For efficiency, I review segments of IP space that may be larger than
what you requested, although I will delist your IP space once it is
eligible, regardless of its surroundings. In this case, I found the
following IP space, not eligible for delisting:
XX.XX.XX.XXX (my server IP)
Please review our FAQ very carefully for actions you might need to
take. You may want to review your rDNS information for these IP
ranges. When checking the rDNS information, please don't forget to
consider the TTL. It must be 43200 seconds or longer"
I've gotten in touch with my VPS providor and they say since this is an unmanaged server, they are unable to assist.
Any help would be appreciated!
Forgive me as I'm quite new to this VPS stuff.
I have a plesk vps to host some websites, and I'm getting a number of my website clients contact me as people contacting them are getting email bouncebacks.
Turns out the IP address for my VPS has been added to a few blacklist. I was able to remove most however SORBS is automatically rejecting my requests with a bot and not responding to my tickets.
SORBS Response:
"Not all the IP space you requested can be delisted at this
time. Please review carefully our FAQ, located at the following URI
For efficiency, I review segments of IP space that may be larger than
what you requested, although I will delist your IP space once it is
eligible, regardless of its surroundings. In this case, I found the
following IP space, not eligible for delisting:
XX.XX.XX.XXX (my server IP)
Please review our FAQ very carefully for actions you might need to
take. You may want to review your rDNS information for these IP
ranges. When checking the rDNS information, please don't forget to
consider the TTL. It must be 43200 seconds or longer"
I've gotten in touch with my VPS providor and they say since this is an unmanaged server, they are unable to assist.
Any help would be appreciated!