• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue it appears plesk is interjecting random 404 pages instead of my content

DSCPM

New Pleskian
I'm running Obsidian 18.0.24 on AWS Lightsail (Ubuntu 18.04.4). I'm getting strange 404 errors and blank pages on about 20% of my page loads on one of my sites. It's almost as if Plesk intercepts a page request and returns this random stuff. Here are the logs and a screenshot of the page source when the 404 appears. Any help is appreciated. Thank you!
 

Attachments

  • Screen Shot 2020-04-03 at 2.07.03 PM.png
    Screen Shot 2020-04-03 at 2.07.03 PM.png
    844.4 KB · Views: 20
  • Screen Shot 2020-04-03 at 2.04.13 PM.png
    Screen Shot 2020-04-03 at 2.04.13 PM.png
    154.3 KB · Views: 21
Here is the source of the 404 that appears. Upon refresh, the page loads just fine. I can refresh it 10 times before it 404's again,
 

Attachments

  • Screen Shot 2020-04-03 at 3.17.21 PM.png
    Screen Shot 2020-04-03 at 3.17.21 PM.png
    417.2 KB · Views: 19
Have you tried:

- activating Nginx to serve static content?
- checking if the User does have the rights to read the files?
 
- Is DNS consistent, meaning that you don't use round robin so that sometimes a request might not be sent to your server but to somewhere else where the file does not exist?
- Is the website using rewrite rules? In that case you will need to exactly follow what it is doing with a request. Verify that the route leads to a valid file that is actually delivered.
 
I experience the same problem.

On fresh empty sites I get random 404 on same request both on static and script files. When I turn off Nginx as proxy to apache2 they dissapear.

in proxy_error_log:
2020/12/18 13:45:21 [error] 1600#0: *155262 openat() "/var/www/vhosts/*removed*/httpdocs/index.html" failed (2: No such file or directory), client: *removed*, server: *removed*, request: "GET / HTTP/2.0", upstream: "https://*removed*:7081/", host: "*removed*

This happens only on new sites and not existing.
 
I think this is issue of 2 ips provided AWS like internal ip might be inserted in <domain>/conf/httpd.conf and <domain>/conf/nginx.conf
<VirtualHost xxx.xxx.xxx.xxx:7081 >
change it your public ip and problem will be solved.
 
Back
Top